Chat Experience Specialist | 5 Days Working

Arise Solutions; Vadodara; On-site; INR 260,000 - 380,000; Full time

Benefits offered by this job

No target

No Bond

Job summary

Arise Solutions is hiring a Customer Support Executive to handle customer queries via live chat in Vadodara. You will provide quick and accurate solutions and assist with orders, refunds, and account queries to ensure a smooth customer experience.

The role emphasizes a customer-first approach, maintaining quality and accuracy while managing chats and resolving concerns promptly. Freshers and experienced candidates with good English communication are welcome.

Qualifications

• Qualification: 12th Pass / Diploma / Graduate Freshers & experienced candidates can apply.
• Good English communication – written & verbal.

Responsibilities

• Handle customer queries via live chat.
• Provide quick & accurate solutions.
• Assist with orders, refunds & account queries.
• Resolve concerns with a customer-first approach.
• Manage chats while maintaining quality & accuracy.

Skills

Live chat etiquette

Written & verbal English

Customer service

Communication skills

Education

12th Pass / Diploma / Graduate

Job description

• Handle customer queries via live chat.
• Provide quick & accurate solutions.
• Assist with orders, refunds & account queries.
• Resolve concerns with a customer-first approach.
• Manage chats while maintaining quality & accuracy.

Required Candidate profile

Qualification: 12th Pass / Diploma / Graduate Freshers & experienced candidates can apply. Good English communication – written & verbal.

Perks and benefits

• No target
• No Bond