Change and Release manager + Automation and AI

1203 Barclays Global Serv. Cent; Pune District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

1203 Barclays Global Serv. Cent in Pune is seeking a Change and Release Manager with Automation and AI expertise to drive the evolution of our digital infrastructure.

You will design, implement, and maintain automation tools, manage releases, and ensure secure, scalable systems while aligning with business goals. The role requires 1–4 years of experience, strong .NET, PowerShell, Python, Docker, and Git skills, plus knowledge of LLMs, MCP, and RAG workflows.

Qualifications

• Bachelor's degree in Computer Science, IT or a related field.
• Experience with infrastructure automation and incident response.
• Strong knowledge of security practices in IT infrastructure.

Responsibilities

• Build engineering: develop, deliver, and maintain infra solutions with reliability and performance.
• Incident management: monitor systems to identify and resolve outages and vulnerabilities.
• Automation: create automated tasks to improve efficiency and reduce manual work.
• Security: implement secure configurations to protect hardware, software and data.
• Teamwork: collaborate with product managers, architects, and engineers to align with business goals.

Skills

.NET

PowerShell

Python

Docker

Git

AI concepts (LLMs, MCP, RAG)

Education

Bachelor's degree in Computer Science, IT or a related field

Tools

.NET

PowerShell

Python

Docker

Git

Job description

Purpose of the role

To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.

Accountabilities

Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.

Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.

Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.

Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software and data from unauthorised access.

Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.

Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Analyst Expectations

To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise. Thorough understanding of the underlying principles and concepts within the area of expertise. They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a “Change and Release manager + Automation and AI” at Barclays

where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with, skills to meet business requirement as well as job‑specific skillsets. To be successful as a “Change and Release manager + Automation and AI”, you should have experience with:

Basic/ Essential Qualifications

• Develop and maintain automation tools and scripts using .NET, PowerShell and Python.
• Package and deploy applications and tools using Docker and containerization practices.
• Use Git for version control, branching and collaborative code reviews.
• Support the development of AI‑enabled solutions, including LLM integrations, MCP tools and RAG‑based workflows.
• Troubleshoot automation issues and document solutions clearly.
• Work with senior team members to follow enterprise processes, security and governance standards.
• Working knowledge of .NET (C#), PowerShell and Python.
• Hands‑on experience with Docker and containerization fundamentals.
• Proficiency with Git (commit, branch, merge, pull requests).
• Basic understanding of AI concepts: LLMs, prompts, Model Context Protocol (MCP) and Retrieval‑Augmented Generation (RAG).
• Strong problem‑solving skills and a logical approach to automation.

Desirable skillsets/ good to have

• Exposure to CI/CD pipelines.
• Familiarity with REST APIs and JSON.
• Experience with local or open‑source LLM tools such as llama.cpp.
• Basic awareness of responsible AI and data security.

1–4 years of relevant experience (internships and personal projects count).

Bachelor's degree in Computer Science, IT or a related field.

This role will be based out of Pune.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self‑disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.