CDNA_Sr Manager – Media Data Ops

Amgen Inc. (IR); Hyderabad; On-site; INR 5,500,000 - 8,500,000; Full time

Job summary

Amgen Inc. is seeking a Senior Leader for BI & Data Engineering to define the integrated strategy for MSO, drive delivery across dashboards, and ensure scalable, reliable data platforms.

You will oversee ingestion, transformation, DQM, and BI-ready layers while guiding agile governance and cross‑functional partnerships with marketing, engineering, and vendors. The role emphasizes executive-level data storytelling, KPI traceability, and a strong emphasis on operational excellence, reliability,

Qualifications

• 12 - 15 years of experience in media analytics, digital data ops, or MarTech roles, with at least 3+ years of people management.
• Deep understanding of digital media ecosystems and hands-on experience with campaign data flows from ad platforms to dashboards.
• Demonstrated success designing and scaling data platforms on AWS, Databricks, or equivalent cloud infrastructure.
• Strong delivery leadership skills and comfort managing stakeholders across marketing, engineering, and external vendors.

Responsibilities

• Define and own the integrated BI and Data Engineering strategy for MSO, aligning data ingestion, transformation, and dashboard consumption.
• Oversee BI delivery across MSO, translating business questions into dashboard designs and build-ready specifications.
• Provide senior oversight of MSO’s data engineering foundation, including ingestion, transformation, DQM, and BI-ready aggregation.
• Establish and enforce scalable pipeline patterns, testing, observability, recovery, and documentation.
• Serve as a senior leader and escalation point across MIO, brand teams, Decision Sciences, engineering, and vendors.
• Lead BI and Data Engineering managers and teams, setting expectations and fostering accountability.

Skills

Media analytics

Data ops

MarTech

People management

AWS

Databricks

Stakeholder management

Dashboard design

Campaign data flows

Data platform design

Education

Master’s / Bachelor’s / PhD in Data Engineering, Information Systems

Tools

Databricks

AWS

S3

Cloud infrastructure

Job description

Career Category Engineering Job Description HOW MIGHT YOU DEFY IMAGINATION? If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do.

What you will do

Set BI & Data Engineering Strategy and Direction

Define and own the integrated BI and Data Engineering strategy for MSO, ensuring alignment between data ingestion, transformation, and dashboard consumption. Establish long‑term roadmaps for MSO’s data backbone and BI products, balancing scale, reliability, flexibility, and speed. Act as the senior authority on data‑to‑decision enablement, ensuring outputs are not only technically correct but business‑relevant and decision‑ready.

Lead BI Delivery, Design, and Business Translation

Oversee BI delivery across MSO (e.g., ELL, Media Goals, HCP/DTC Trackers, Web and Competitive Intelligence dashboards). Ensure mockup‑driven design practices are embedded, translating business questions into structured dashboard designs and build‑ready specifications. Guide teams in strengthening business logic understanding, KPI interpretation, and narrative framing behind dashboards. Lead and/or sponsor executive‑and brand‑level dashboard readouts, ensuring insights are clearly communicated and actionable.

Own Data Engineering Excellence & Platform Reliability

Provide senior oversight of MSO’s data engineering foundation, including ingestion (file‑based and API‑driven), transformation, DQM, and BI‑ready aggregation layers. Establish and enforce data engineering best practices (scalable pipeline patterns, testing, observability, recovery, and documentation). Ensure operational excellence across Databricks/S3 pipelines powering BI, web analytics, and 3rd‑party competitive datasets. Ensure quality control and release readiness Own operational health of MSO ingestion and processing—logging, monitoring, DQM validation, publish/stitch status tracking, and automated notifications when feeds or taxonomy inputs fail. Own release operationalization by maintaining runbooks, validation notebooks/checklists, and production observability artifacts (ingestion logs, error traces, alert routing) so deployments are traceable, recoverable, and supportable.

Drive Agile Ops, Governance, and Predictable Delivery

Own MSO’s Agile operating model across BI and Data Engineering, ensuring clear backlogs, prioritization, sprint discipline, and dependency management. Establish delivery governance that enables predictable releases, transparent trade‑offs, and proactive risk management. Ensure strong KPI traceability, documentation standards, and release discipline across all BI and data assets.

Executive Stakeholder & Cross‑Functional Leadership

Serve as a senior leader and escalation point across MIO, brand teams, Decision Sciences, engineering, and vendors. Influence prioritization and investment decisions by aligning MSO capabilities with commercial and strategic needs. Build strong partnerships with senior stakeholders by consistently delivering trusted data and insights.

People & Org Leadership

Lead, develop, and scale BI Managers, Data Engineering Managers, and their teams. Set clear expectations for ownership, quality, and leadership behaviors across the org. Build a high‑performance culture focused on accountability, continuous improvement, and business impact.

What you can expect

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well‑being.

Basic Qualifications

• Master’s /Bachelor's degree or PhD in Data Engineering, Information Systems, or a related quantitative field.
• 12 - 15 years of experience in media analytics, digital data ops, or MarTech roles, with at least 3+ years of people management.
• Deep understanding of digital media ecosystems and hands‑on experience with campaign data flows from ad platforms to dashboards.
• Demonstrated success designing and scaling data platforms on AWS, Databricks, or equivalent cloud infrastructure.
• Strong delivery leadership skills and comfort managing stakeholders across marketing, engineering, and external vendors.

Preferred Qualifications

• Background in the pharma industry or other regulated domains with compliance requirements for media data.
• Experience managing vendor ecosystems, campaign data pipelines and reporting operations across multiple brands or markets.
• Familiarity with campaign activation tools (e.g., Salesforce plugins, Datorama, SFMC) and taxonomy/tagging standards.
• Strategic mindset with the ability to lead capability building while maintaining operational stability.
• Strong written and verbal communication skills; experience presenting data strategy to executive audiences.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen