CCNA TRAINER

HCL Technologies Limited; Delhi; On-site; INR 1,200,000 - 1,900,000; Full time

Job summary

HCL Technologies Limited is seeking a Technical Trainer to deliver structured training in network data, security and voice domains. The trainer will run hands‑on labs, assessments, and real‑world scenarios for new hires and early‑career professionals in Noida, Lucknow, Chennai, and Madurai.

The role requires 7–10 years in networking, security, and graduate‑level education, with mandatory certifications. You will build curricula, design labs, and provide actionable feedback to learners and

Qualifications

• 7–10 years in networking/ network operations/ network security/ voice technologies/ technical training.
• Experience with enterprise networking, security operations, voice/unified communications, and hands‑on troubleshooting.
• Bachelor’s degree in Computer Science, IT, Electronics, Networking, or related field preferred.
• Certification in networking/security/voice such as CCNA/CCNP/CCIE, CompTIA Network+/Security+, Fortinet, Palo Alto, Check Point, Cisco Collaboration or equivalent mandatory.

Responsibilities

• Deliver instructor‑led, virtual, hybrid, and lab‑based sessions on network data, network security and network voice topics.
• Create and maintain courseware, presentations, lab manuals, assignments, assessments and remediation plans.
• Design hands‑on labs using network simulation, emulation and virtualization platforms for real‑world practice.
• Conduct technical evaluations, provide structured feedback, and report learner progress to program stakeholders.
• Guide learners on troubleshooting methodology, root‑cause analysis, documentation discipline and operational best practices.
• Stay current with evolving enterprise networking, security and collaboration technologies and incorporate relevant updates into training delivery.
• Work with technical teams to validate lab environments, troubleshoot learner issues, and continuously improve training effectiveness.
• Strong communication skills with the ability to simplify complex technical concepts for mixed‑proficiency learner groups.
• Create scenario‑based activities, demonstrations, troubleshooting labs and capstone projects.
• Experience in training service delivery environments and understanding of ITSM service delivery concepts is desirable.
• Capability to influence stakeholders, collect feedback, and improve curriculum quality and learner outcomes.
• Good command of English language for classroom facilitation, learner feedback and documentation.

Skills

Enterprise networking

Network security operations

Voice / unified communications

Troubleshooting

Lab‑based training

Curriculum design

Public speaking

Education

Bachelor’s degree in CS/IT/electronics or related discipline

Job description

The Technical Trainer - Network Data, Network Security & Network Voice will deliver structured, hands‑on training for new recruits and early‑career professionals selected for HCL roles. The trainer will cover core networking, security, collaboration/voice technologies, troubleshooting methods, lab‑based learning, assessments, and technology best practices aligned to enterprise network operations.

Location- Noida, Lucknow, Chennai, Madurai

Purpose of the Role

• Support HCL training programs by enabling learners to build employable skills across network administration, network data, network security, and network voice domains.
• Develop and deliver practical training using labs, simulations, real‑world scenarios, and guided troubleshooting exercises.
• Assess learner readiness through quizzes, hands‑on labs, technical viva, project work, and feedback‑driven improvement plans.
• Collaborate with technical teams, program owners, and delivery stakeholders to align curriculum outcomes with business needs.

Required Experience & Qualification

• Overall experience: 7 to 10 years maximum in networking / network operations / network security / voice technologies / technical training.
• Relevant practitioner experience should include enterprise networking, network security operations, voice or unified communications technologies, and hands‑on troubleshooting.
• Bachelor's degree in Computer Science, Information Technology, Electronics, Networking, or a related discipline is preferred.
• Mandatory: certification in at least one relevant networking/security/voice area such as CCNA, CCNP, CCIE, CompTIA Network+, Security+, Cyber Security, Fortinet, Palo Alto, Check Point, Cisco Collaboration, or equivalent.

Key Responsibilities

• Deliver instructor‑led, virtual, hybrid, and lab‑based sessions on network data, network security and network voice topics.
• Create and maintain courseware, presentations, lab manuals, assignments, assessments and remediation plans.
• Design hands‑on labs using network simulation, emulation and virtualization platforms for real‑world practice.
• Conduct technical evaluations, provide structured feedback, and report learner progress to program stakeholders.
• Guide learners on troubleshooting methodology, root‑cause analysis, documentation discipline and operational best practices.
• Stay current with evolving enterprise networking, security and collaboration technologies and incorporate relevant updates into training delivery.
• Work with technical teams to validate lab environments, troubleshoot learner issues, and continuously improve training effectiveness.
• Strong communication skills with the ability to simplify complex technical concepts for mixed‑proficiency learner groups.
• Ability to create scenario‑based activities, demonstrations, troubleshooting labs and capstone projects.
• Experience in training service delivery environments and understanding of ITSM service delivery concepts is desirable.
• Capability to influence stakeholders, collect feedback, and improve curriculum quality and learner outcomes.
• Good command of English language for classroom facilitation, learner feedback and documentation.