CBG:Sales Manager - Branch - Business Loans

Axis Bank; Bilaspur; On-site; INR 4,00,000 - 6,00,000; Full time

Job summary

A leading financial institution in Bilaspur is seeking a professional to lead customer acquisition and manage loan product sales. You will drive business through effective team management and customer relationships while ensuring high satisfaction levels. Ideal candidates must have a graduation degree, strong communication skills, and a proven track record in sales. This role offers a dynamic work environment with ample growth opportunities.

Qualifications

• Excellent communication skills in English and local language.
• Experience in sales with a focus on lead generation.
• Ability to coach and train a team.

Responsibilities

• Get customers for the bank and explore new business opportunities.
• Manage a team of executives responsible for selling loan products.
• Ensure customer satisfaction through high-quality service.
• Handle all activities from Login to Disbursement.

Skills

Good communication (both verbal and written)

Lead generation and conversion

High sales orientation

Ability to handle pressure

Ability to manage complex client situations

Coaching and mentoring

Education

Graduation/Post‑Graduation from a recognised institute

Job description

About Commercial Banking Group

The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs to Rs 250 Crs by offering products & solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc.

Roles and Responsibilities

• Primary responsibility: Get customers for the bank and explore new business opportunities.
• Manage a team of executives responsible for selling loan products to the customers based on their needs.
• Ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction.
• Ensure achievement of the Top line Business Targets by sourcing business through channel teams (ASL, DSA), building and nurturing relationships with the bank branches and by cross‑selling other products.
• Conduct sales promotion activities through DSA and Sales Executives in open market and improve relationships through expos and events, various activities etc.
• Responsible for launching new products in market.
• Ensure key customer satisfaction through customer service of the highest quality.
• Handle all end to end activities related to the product i.e. from Login to Disbursement.
• Liaise with various departments within the system (Credit/Operations etc.) to ensure smooth process flows.
• Responsible for acquisition of channel partners for sourcing products – Connectors, DSAs etc.
• Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients.
• Prevent/minimise the fraudulent/risky proposals entry into the system.
• Provide timely feedback to central team for improvements in product features and processes.
• Conduct training for Sales executives and Direct Selling Agents (DSA) on selling/product.
• Create a performance‑oriented environment through effective team management, leading to high employee motivation and productivity.

Qualifications

• Graduation/Post‑Graduation from a recognised institute.
• Good communication (both verbal and written) skill in both English and the local language.
• Excellent lead generation and conversion skill.
• Ability to handle pressure and meet deadlines.
• High sales orientation to meet the sales targets consistently.
• Ability to manage complex client situations.
• Ability to coach and mentor others.
• Ability to manage risk and uncertainty for self and team within a dynamic priority‑setting environment.