Category Manager

Vero Brand Crafter; Nanded District; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A retail company in Nanded is seeking a Floor Manager for the Ethnic Section. The role involves overseeing daily operations, managing inventory, and ensuring excellent customer service. Candidates should have a high school diploma, retail management certification preferred, and 2–4 years of retail experience with supervisory roles. The ideal candidate will have strong communication skills and knowledge of multicultural foods. The job offers a full-time opportunity with a salary of up to 5 LPA.

Qualifications

• 2–4 years of retail experience, including 1 year in supervision or floor management.
• Experience with ethnic or specialty products is an added advantage.

Responsibilities

• Oversees daily operations, merchandising, inventory management, and customer experience in the ethnic products area.
• Leads a team and coordinates with suppliers.
• Handles customized customer orders and follow-up services.
• Ensures stock is well-managed and customer service is exceptional.

Skills

Strong knowledge of multicultural foods, ingredients, and customer preferences

Excellent leadership and team management abilities

Strong communication and customer service skills

Effective merchandising and inventory management skills

Comfort working in fast-paced environments

Problem-solving and conflict resolution skills

Basic computer proficiency (POS, stock systems, spreadsheets)

Education

High school diploma or equivalent

Certificate/diploma in retail management

Job description

Position Title: Floor Manager – Ethnic Section

Department: Retail Operations

Reports To: Store Manager / Assistant Store Manager

Location: Retail Store - Nanded

Employment Type: Full-Time

Salary: Upto 5 LPA

The Floor Manager – Ethnic Section oversees the daily operations, merchandising, inventory management, and customer experience in the ethnic products area. The role ensures that culturally diverse products are well-stocked, attractively merchandised, correctly priced, and delivered with exceptional customer service. This includes handling customized customer orders, product alterations, and follow-up services. The manager leads a team, coordinates with suppliers, and supports the store in achieving sales, quality, and operational targets.

Key Responsibilities

1. Section Operations & Merchandising
2. Inventory Management
3. Customer Service Excellence
4. Leadership & Training
5. Sales & Performance Monitoring
6. Compliance, Safety & Hygiene

Qualifications & Requirements

• High school diploma or equivalent (required).
• Certificate/diploma in retail management (preferred).
• 2–4 years of retail experience, including 1 year in supervision or floor management.
• Experience with ethnic or specialty products is an added advantage.

Skills & Competencies

• Strong knowledge of multicultural foods, ingredients, and customer preferences.
• Excellent leadership and team management abilities.
• Strong communication and customer service skills.
• Effective merchandising and inventory management skills.
• Comfort working in fast-paced environments.
• Problem-solving and conflict resolution skills.
• Basic computer proficiency (POS, stock systems, spreadsheets).

Key Performance Indicators (KPIs)

• Sales growth in the Ethnic Section
• Successful clearance of old/slow-moving stockCustomer satisfaction & positive feedback
• Accuracy of inventory and stock availability
• Shrinkage/waste reduction
• Section cleanliness and merchandising standards
• Team performance and compliance