Cash & Trade Proc Supv - C10 - MUMBAI

Citigroup Inc.; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Citigroup Inc. in Mumbai is seeking an intermediate Cash & Trade Proc Supv to ensure accurate, timely processing in collaboration with Transaction Services.

You will lead a small team, resolve routine and non-routine issues, and drive process improvements while maintaining risk controls and regulatory compliance. The role emphasizes hands‑on governance, performance management, and collaboration with product, compliance and operations teams to deliver reliable cash management solutions within

Qualifications

• 2–4 years of experience in a related role
• Demonstrated experience with cash management processing and transaction services
• Effective verbal, written communication and analytical skills
• Effective management, influencing and relationship skills

Responsibilities

• Manage a small team of employees performing routine clerical or processing tasks
• Advise and resolve non-routine issues within cash & trade operations
• Manage, evaluate performance and make recommendations for pay increases, promotions, terminations, staffing, etc.
• Recommend new work procedures to increase operating efficiency
• Apply understanding of how cash management integrates in cash & trade operations to resolve complex issues
• Ensure team meets performance and quality expectations
• Assess risk and drive compliance with laws, policies and reporting controls
• Translate direction into actionable steps and ensure follow-through across varied situations
• Apply domain expertise and analytical thinking to deliver outputs that meet standards
• Own day-to-day responsibilities and drive delivery within scope

Skills

Cash management

Transaction services

Communication skills

People management

Risk & governance

Education

Bachelor’s/University degree or equivalent experience

Job description

Cash & Trade Proc Supv - C10 is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to apply working knowledge of technical concept to recommend process improvements, manage personnel and complete team deliverables efficiently.

Responsibilities

• Manage small team of employees engaged in performing routine clerical or processing tasks
• Advise and resolve non-routine issues within cash & trade operations
• Manage, evaluate performance and make recommendations for pay increases, promotions, terminations, staffing etc. of team
• Recommend new work procedures that will increase operating efficiency
• Apply basic comprehension of how cash management integrates within cash & trade operations to recommend/resolve solutions to complex issues
• Ensure team meets performance and quality expectations of assigned tasks
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support execution of business decisions within the function by translating direction into actionable steps and ensuring effective follow‑through. Address non‑routine situations and practical challenges by applying judgement to identify solutions or take decisions within scope. Support effective functioning of the business area by ensuring processes are implemented consistently and outputs meet expected standards. Will operate across varied and evolving situations, exercising discretion to respond to changing requirements and priorities, while ensuring reliability, timeliness, and quality in execution within defined scope.
• Applies domain expertise and advanced analytical capability to deliver outputs aligned with established standards and professional benchmarks. Will evaluate business requirements by analysing complex issues, forming well‑reasoned views, and recommending practical, implementable solutions. Apply structured thinking, analytical rigour, and creativity in approaching work, particularly in situations where standard methodologies may require refinement. Exercise sound professional judgement in interpreting requirements and determining appropriate courses of action, taking into account the broader business context and potential implications.
• Independently exercise judgement and decision-making in managing day‑to‑day responsibilities, including evaluating complex situations, resolving issues, and determining appropriate courses of action. Drive and influence delivery of work within area of responsibility, contributing to operational priorities and ensuring progress against timelines. Will be accountable for delivery outcomes, including quality and timelines, and may have a measurable impact on business results within scope. In addition, will provide oversight on execution by reviewing outputs, guiding approach where required, and addressing gaps to ensure delivery meets expected standards. Take ownership of decisions and deliverables within remit, applying analytical thinking and professional expertise to solve problems and ensure effective outcomes.

Qualifications

• 2-4 years of experience in a related role
• Demonstrated experience with cash management processing and transaction services
• Effective verbal, written, communication and analytical skills
• Effective management, influencing and relationship skills

Education

• Bachelor’s/University degree or equivalent experience

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

This role is responsible for overseeing the operational governance, accounting controls, tax reconciliations, and regulatory compliance for India Trade Operations.

Key Responsibilities

1. Internal Trade Account Management & Governance
   • End-to-End Account Ownership: Oversee the lifecycle of internal trade accounts. Reconciliation & Monitoring, Track outstanding entries, Investigate unresolved balances, identify underlying causes, set resolution deadlines, and elevate high‑value or long‑pending items to leadership.
2. GST Reconciliation & Tax Compliance:
   • Compliance & Reporting: Ensure correct and timely GST reporting to prevent tax discrepancies, compliance breaches, penalties, or financial write‑offs.
3. RBI Risk-Based Supervision (RBS) & Regulatory Submissions
   • Annual RBI Audit Management: Coordinate and manage deliverables for the RBI’s annual Risk-Based Supervision audit for Trade Operations.
   • Cross-Functional Alignment: Work closely with Trade Operations, Product, Compliance , Internal Audit, IBR, and Regulatory Reporting teams to ensure consistent, accurate, and unified responses to the RBI.
   • Ad-Hoc Regulatory Inquiries: Rapidly handle ad‑hoc information requests from the RBI and manage submissions.
4. Concurrent & Statutory Audit Management
   • Audit Facilitation: Coordinate and manage deliverables of continuous concurrent audit and the annual statutory audit .
   • Data & Query Handling: Provide complete data extracts, clarify auditor queries, and proactively resolve observations to ensure clean audit reports.
5. Interest Rate & Loan Benchmark Compliance
   • Monthly Loan Pricing Check: Verify that trade loans are priced correctly as per process and regulatory guidelines (e.g., MCLR / T-Bill rates).
   • Reporting Discrepancies: Report findings to the Trade Product team to quickly correct any pricing errors and avoid financial or compliance issues.
6. Strategic Projects & Automation Representation
   • Business Representation: Act as the Trade Operations representative for major bank‑wide transformation and automation projects
   • Stakeholder Collaboration: Partner with Technology, Product, and Operations teams to design, test, and implement automated solutions.

Job Family Group:

Operations - Transaction Services

Job Family:

Cash Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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