Buyer Senior Analyst, Order Management

BP PLC; Pune District; Hybrid; INR 1,500,000 - 2,200,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Job summary

BP plc in Pune (India) seeks a senior procurement professional to manage complex order-to-cash procurement transactions within the Order Management team. You will drive PO lifecycle, supplier interactions, and invoice resolution while supporting continuous improvement across procurement operations.

The role requires 7-9 years in procurement operations or Procure-to-Pay, with experience in Coupa, SAP or Ariba, and a strong focus on compliance and stakeholder relationships.

Qualifications

• Bachelor’s degree or equivalent experience in related field.
• 7-9 years of Procure-to-Pay or Order Management experience.
• Experience with Coupa, SAP, Ariba or similar systems.
• Strong understanding of PO lifecycle management.
• Experience supporting invoice exception and payment resolution activities.
• Strong collaborator and supplier leadership skills.
• Excellent analytical and problem-solving abilities.

Responsibilities

• Create, amend, manage, and close Purchase Orders in Coupa according to policy and SLAs.
• Resolve invoice issues and support supplier payments.
• Collaborate with AP, sourcing and business to ensure process efficiency.
• Perform proactive follow-up with suppliers regarding PO acknowledgement and order status.
• Support invoice resolution by collaborating with AP, suppliers, and business participants.
• Investigate and resolve transactional procurement exceptions and issues.
• Act as a key point of contact for business users regarding procurement queries and transactional support.
• Build strong working relationships with business requestors, suppliers, procurement teams, and support functions.
• Coordinate with suppliers to resolve order, delivery, invoicing, and payment-related issues.
• Provide procurement process guidance and support to partners.
• Partner closely with Accounts Payable and Payments teams to resolve invoice discrepancies and supplier payment issues.
• Work with Sourcing, Category Management, Supplier Management, and Procurement Excellence teams to support operational delivery.
• Collaborate with system support teams to address Coupa-related issues impacting procurement operations.
• Find opportunities to improve process efficiency, compliance, and user experience.
• Support automation, standardisation, and operational excellence initiatives.
• Maintain process documentation and knowledge management materials.
• Share guidelines and provide mentorship to Analysts where required.
• Ensure compliance with procurement policies, delegated authority requirements, and internal controls.
• Maintain audit-ready transaction records and supporting documentation.
• Support quality reviews and process control activities.

Skills

Analytical skills

Stakeholder management

Negotiation

Change management

Education

Bachelor's degree

Tools

Coupa

SAP

Ariba

Job description

## Buyer Senior Analyst, Order ManagementApply: This position is a hybrid of office/remote working: India - Pune: Full time: Posted Today: End Date: September 28, 2026 (10 days left to apply): RQ115565**Entity:**Finance**Job Family Group:**Procurement & Supply Chain Management Group**Job Description:**### At bp, we’re reimagining energy for people and our planet. We have an ambitious ambition be a net zero company by 2050 or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new Finance Performance and Control - FBT centre in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS centre will drive modern digital solutions and agile ways of working.### ### **Overview**### ### The Order Management team within Procurement Operations plays a critical role in ensuring efficient, compliant, and timely execution of procurement transactions. The team supports business operations through effective management of purchase orders, supplier interactions, invoice issue resolution, and stakeholder support, helping deliver operational excellence and an exceptional user experience.### The Senior Analyst Buyer role serves as an experienced procurement professional responsible for managing complex procurement transactions, resolving issues, supporting continuous improvement initiatives, and acting as a subject matter expert within the team.### ### **Operational Procurement Delivery*** ### Create, amend, manage, and close Purchase Orders (POs) in Coupa in accordance with policies and service level agreements.* ### Review procurement requests for completeness, accuracy, and compliance before PO creation.* ### Process PO amendments, cancellations, quantity changes, pricing updates, and supplier modifications.* ### Perform proactive follow-up with suppliers regarding PO acknowledgement and order status.* ### Support invoice resolution by collaborating with AP, suppliers, and business participants.* ### Investigate and resolve transactional procurement exceptions and issues.### ### **Stakeholder & Supplier Management*** ### Act as a key point of contact for business users regarding procurement queries and transactional support.* ### Build strong working relationships with business requestors, suppliers, procurement teams, and support functions.* ### Coordinate with suppliers to resolve order, delivery, invoicing, and payment-related issues.* ### Provide procurement process guidance and support to partners.### ### **Collaboration with Functional Teams*** ### Partner closely with Accounts Payable and Payments teams to resolve invoice discrepancies and supplier payment issues.* ### Work with Sourcing, Category Management, Supplier Management, and Procurement Excellence teams to support operational delivery.* ### Collaborate with system support teams to address Coupa-related issues impacting procurement operations.### ### **Continuous Improvement*** ### Find opportunities to improve process efficiency, compliance, and user experience.* ### Support automation, standardisation, and operational excellence initiatives.* ### Maintain process documentation and knowledge management materials.* ### Share guidelines and provide mentorship to Analysts where required.### ### **Governance & Compliance*** ### Ensure compliance with procurement policies, delegated authority requirements, and internal controls.* ### Maintain audit-ready transaction records and supporting documentation.* ### Support quality reviews and process control activities.### ### **Essential Education & Experience*** ### Bachelor’s degree or equivalent experience in management, Business, Engineering, Finance, Accounting, or related field* ### Minimum 7-9 years of Procurement Operations, Order Management, or Procure-to-Pay experience.* ### Experience working with Coupa, SAP, Ariba, or similar procurement systems.* ### Strong understanding of PO lifecycle management.* ### Experience supporting invoice exception and payment resolution activities.* ### Strong collaborator and supplier leadership skills.* ### Excellent analytical and problem-solving abilities.### ### **Preferred*** ### Experience working Coupa (PO creation and running PO life cycle)* ### Experience supporting North America or Americas business operations.* ### Knowledge of procurement compliance and controls.* ### Experience participating in process improvement initiatives.### ### **Key Success Measures*** ### PO accuracy and quality.* ### SLA adherence.* ### Invoice resolution turnaround time.* ### Supplier query resolution.* ### Partner satisfaction.* ### Compliance and audit performance.* ### Continuous improvement contributions.### ### We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.**Travel Requirement**No travel is expected with this role**Relocation Assistance:**This role is eligible for relocation within country**Remote Type:**This position is a hybrid of office/remote working**Skills:**Agility core practices, Agility tools, Business Acumen, Business Requirements Analysis, Category Strategy, Digital Fluency, Influencing, Management of Change, Negotiating, Negotiation planning and preparation, Product and market intelligence, Stakeholder Management, Supplier Relationship Management.**Legal Disclaimer:**We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.