Business Systems Analyst-Tech

Ameriprise Financial Services, LLC; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Ameriprise India LLP is seeking a Business Systems Analyst to partner with stakeholders, Product Owners, and Scrum teams to deliver high-quality financial systems solutions. You’ll lead requirement discovery, user story creation, testing, and implementation support, acting as a bridge between business and technology.

The ideal candidate has strong analytical and problem-solving skills, extensive Agile/Scrum experience, and a solid understanding of financial services applications.

Qualifications

• Bachelor’s degree or equivalent with 5–7 years of experience.
• Strong analytical, quantitative, and problem-solving skills.
• Extensive experience collaborating with Scrum team, especially with Product Owner.
• Liaison between developers/testers/UX/Solution Architect.
• Experience in creating/refining/grooming user stories.
• Experience with wireframes and UI concepts.
• Knowledge of Mainframe/CICS-based apps and UI.
• Mentors juniors and conducts peer reviews.
• Experience with project lifecycles and methodologies.
• Ability to articulate business operations clearly.
• Experience with requirements elicitation, test planning, and test data.
• Leading projects for on-shore partners.
• Ability to manage multiple tasks and shift priorities.
• Strong written and verbal communication.

Responsibilities

• Deliver business analysis across project lifecycle in waterfall/agile/iterative methods.
• Collaborate with on-shore business partners to understand requirements and workflows.
• Work independently with minimal supervision.
• Lead interviews and requirements sessions to document priorities.
• Develop and maintain test plans, cases, and data for UAT.
• Support implementation planning and post-implementation tracking.
• Communicate status, risks, and defects to stakeholders.
• Drive traceability from business needs to technical delivery.
• Ensure clarity of processes and end-to-end business flows.
• Participate in design walkthroughs to ensure traceability.

Skills

Analytical skills

Problem solving

Agile/Scrum

Product Owner liaison

User stories

Wireframes

Mainframe/CICS knowledge

Mentoring

Requirements elicitation

Test planning

Test cases

Onshore collaboration

Communication

Multitasking

Self-starter

Technical liaison

Education

Bachelor’s degree or equivalent

Tools

MS Visio

MS Excel

MS Office

MS PowerPoint

JIRA

BlueWorks Live

Job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

The Business Systems Analyst (BSA) will partner closely with business stakeholders, Product Owners, and Scrum teams to deliver high‑quality solutions across complex financial systems. This role is responsible for leading business analysis activities throughout the project lifecycle, including discovery, requirements definition, user story creation, testing, and implementation support. The BSA will act as a liaison between business and technology teams, ensuring clear traceability from business needs to technical delivery. The ideal candidate brings strong analytical and problem‑solving skills, extensive experience working within Agile/Scrum environments, and a solid understanding of financial services applications. This role also involves mentoring junior analysts, leading requirements and testing efforts, and collaborating with on‑shore partners to successfully deliver initiatives aligned with business objectives.

Required

• Bachelor’s degree or equivalent and minimum 5-7 years relevant work experience.
• Strong analytical, quantitative and problem‑solving skills.
• Extensive experience collaborating with Scrum team, especially with Product owner.
• Scrum team liaison between developers/testers/UX/Solution Architect.
• Extensive experience in creating, refining, and grooming User stories.
• Experienced in using/incorporating Wireframes.
• Experience in understanding/leveraging historical Mainframe/CICS based applications and user interface.
• Mentors juniors, conduct peer – peer reviews, facilitate conversion (1x1/ medium group)
• Experience with project methodology and project life cycles.
• In depth knowledge of business operations and processes with the ability to articulate these processes to others.
• Experience with analysis planning, requirements elicitation, test planning, creating test cases and test data, executing test scripts, implementation planning, and implementation execution.
• Has past experience in leading projects for on‑shore business partners.
• Understand and apply technology as it relates to the business.
• Demonstrated ability to effectively manage multiple work assignments while being able to shift priorities to meet the current business environment needs.
• Effective written communication skills to deliver articulate communications and concisely summarize information.
• Ability to work in a fast‑paced environment with minimal supervision.

Strong Knowledge Of The Following Applications

• MS Visio
• MS Excel
• MS Office
• MS PowerPoint
• JIRA
• BlueWorks Live

Preferred

Project related experience with financial or brokerage applications:

• Retail/Commercial Banking
• Asset management
• Investment Banking
• Payments/Transfers

Experience developing and revising business processes.

Flexibility to work in night shifts

Job Responsibilities

• Additional Detail-
• Project delivery Business Analysis experience using defined project methodology and project life cycles. (waterfall, agile, iterative, combinations).
• Works with business partners on‑shore to understand work requirements, articulate workflows.
• Self-starter and can work independently -- get work done without oversight.
• Strong collaboration and negotiation skills.
• Can plan and lead work efforts as needed.
• Great communication skills; both written and verbal.
• Understands and applies technology as it relates to the business.
• Track record of successful completion of business analysis activities and deliverables (as is process flows, to‑be process flows, business and user requirements, data dictionary, business rules, use cases, user stories, acceptance criteria, SCRUM processes)
• Working knowledge and experience with the financial industry
• Contribute to the definition of project scope boundaries.
• Contribute to project plan, detailing analysis tasks in the plan and providing estimates and updates to those tasks to the project manager on a regular basis.
• Lead and facilitate interviews and/or requirements sessions to define, document, and prioritize business and user requirements.
• Thoughtfully lead and drive business discussions to facilitate decision making.
• Actively participate in systems requirements and design walkthroughs to ensure understanding and traceability to business needs and requirements.
• Develop the user acceptance test plan and test conditions/scenarios.
• Develop the user acceptance test cases and scripts.
• Develop/Mine test data for user acceptance testing.
• Execute test plans and test cases on a scheduled and ad hoc basis.
• Contribute to implementation planning and post‑implementation tracking.
• Provide effective communication on project status, risks, and defects with project owners and stakeholders. This will include the ability to concisely and accurately develop sustained relationships with internal business and technology partners as well as (potentially) external vendors.
• Successfully manage relationships throughout the lifecycle of the project.
• Identify business needs or opportunities for improvement through either broad industry knowledge, or detailed knowledge of specific products, services or processes.
• Perform occasional ad hoc tasks as needed. Add "Writing test scripts" in skills.

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.