Business Relationship Manager - SBE-Small Business Enterprise-Sales

Kotak Mahindra Bank; Amritsar; On-site; INR 6,00,000 - 10,00,000; Full time

Job summary

A leading banking institution in Amritsar is seeking a Business Relationship Manager to provide tailored working capital solutions and enhance client relationships. This role involves collaborating with branch banking teams for customer acquisition and cross-selling various financial products, including Current Accounts and Trade Finance. Ideal candidates will have a Bachelor's degree and experience in the banking industry, with a focus on relationship management and process improvement.

Qualifications

• Ability to build relationships with CFOs and promoters.
• Strong understanding of fund and non-fund-based products.
• Experience in cross-selling various banking products.

Responsibilities

• Understand client businesses and provide appropriate working capital solutions.
• Collaborate with branch banking teams for new customer acquisition.
• Cross-sell products to primary and group companies.
• Monitor competitive landscape to enhance brand presence.
• Ensure high-quality client service.

Skills

Client relationship management

Working capital solutions

Cross-selling products

Competitive analysis

Process improvement

Education

Bachelor's Degree

Job description

Business Relationship Manager - SBE-Small Business Enterprise-Sales

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Job Description

• To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. • To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. • Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. • To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. • Improve efficiency by monitoring & overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions

Responsibilities

Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products.Collaborate with branch banking teams for new customer acquisition.Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies.Build and maintain relationships with key client stakeholders (CFOs, promoters).Increase book size and profitability of the assigned portfolio.Analyze client business models, trade activities, and cash flows to identify growth opportunities.Monitor competitive landscape and enhance Kotak’s brand presence in target segments.Ensure high-quality client service and timely resolution of queries.Drive process improvements and coordinate with operating units to develop customized solutions.

Job Info

• Job Identification 223931
• Job Category Consumer Bank
• Posting Date 12/27/2025, 12:00 AM
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Job Shift Day
• Locations 10, Kennedy Avenue,, Amritsar, Punjab, 143001, IN