Business Process Specialist - Adonis

Hitachi Careers; Chennai District; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Hitachi Careers is seeking a Business Process Specialist to join the Indian Operation Center in Chennai. You will develop a global value chain by mapping processes, documenting SOPs, and collaborating with engineering and project teams to drive improvements.

You will lead workshops, support change management, and ensure data-driven decisions through process analytics. Strong English communication and lean-six sigma mindset are essential for success.

Qualifications

• Bachelors degree in mechanical or electrical or similar discipline.
• 35 years of related work experience.
• Strong knowledge of BPMN 2.0 and process mapping.
• Experience with Adonis/Signavio or similar tools.
• Proactive problem solving and data-driven mindset.
• Excellent written and spoken English.

Responsibilities

• Create business process maps in Adonis following best practices and guidelines.
• Create and maintain detailed process documentation, SOPs, flowcharts, and work instructions.
• Evaluate existing processes to identify inefficiencies and bottlenecks.
• Collaborate with engineering and business leaders to gather requirements.
• Facilitate workshops and process design meetings.
• Support rollout of new processes with training and change management.
• Document business processes for Engineering and related teams.
• Track and report process data to support data-driven decisions.
• Ensure compliance with internal and external guidelines.

Skills

BPMN 2.0

Adonis

Signavio

Lean

Six Sigma

Data analysis

English proficiency

Education

Bachelors degree in mechanical or electrical or similar discipline

Tools

Adobe suite

xECM

Job description

The opportunity:

As a Business Process Specialist, you will be part of Indian Operation Center, India (INOPC-PG), aiming to develop a global value chain, where key business activities, resources and expertise are shared across geographic boundaries to optimize value for HE customers across markets. It provides high quality engineering and commissioning support to Business Units and Center of Excellence across the Hitachi Energy world. This is an important step from HE's Global Footprint strategy.

How youll make an impact:

• Create business process maps in Adonis following the best practices and company guidelines.
• Create and maintain detailed process documentation, SOPs, flowcharts, and work instructions.
• Evaluate existing business processes and workflows to identify ineciencies, bottlenecks, and improvement opportunities.
• Work closely with engineering and business leaders, project managers and SMEs to gather requirements and update process designs.
• Facilitate workshops, brainstorming sessions, and process design meetings.
• Support the rollout of new or revised processes through training, documentation, and change management activities.
• Assist with documenting business processes and creating necessary documentation for the Engineering organization as required.
• Track, analyze and report process data to support the management in making data-driven decisions.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energys core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Bachelors degree in mechanical or electrical or similar discipline.
• Have at least 3-5 years of related work experience.
• Good knowledge and working experience with business process mapping and working on improvements.
• Thorough understanding of BPMN 2.0.
• Certification is desirable to have.
• Working experience with business process modeling tools like Adonis, Signavia.
• Expertise in business analytics is preferred.
• Experience with document creation in Adobe suite.
• Working knowledge in document management suite - xECM or similar.
• Good understanding of lean and six sigma concepts.
• Certification is added advantage.
• Ability to collaborate eectively across engineering and business teams from dierent cultural and geographical backgrounds.
• Proactive problem-solving and process optimization approach.
• Strong analytical skills, experience in data analysis and management.
• Ability to work independently and as part of a team.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
• Ability to manage multiple priorities and meet deadlines.
• Tasks and time self management.
• Proficiency in both spoken & written English language is required.

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