Business Process Architect

Accenture PLC; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accenture PLC in Bengaluru is seeking a Business Process Architect to analyze and design innovative business processes and develop comprehensive documentation guiding implementation of new processes and technologies.

You will collaborate with stakeholders to define detailed product requirements and use cases aligned with process and functional needs, and engage in user and task analysis to ensure accurate representation of business demands.

Qualifications

• Must To Have Skills: ServiceNow proficiency.
• Strong analytical skills to assess and design business processes.
• Excellent communication with diverse stakeholders.
• Ability to translate complex business needs into actionable process documentation.
• Experience in conducting user and task analysis to capture requirements.
• Familiarity with process modeling and documentation tools.

Responsibilities

• Perform independently and become an SME.
• Actively participate in team discussions.
• Contribute solutions to work-related problems.
• Collaborate with cross-functional teams to align processes with objectives.
• Continuously evaluate processes and suggest improvements.
• Support junior members by sharing knowledge on process design and documentation.
• Facilitate workshops and meetings to validate requirements with stakeholders.

Skills

ServiceNow

Analytical skills

Communication skills

Documentation of process requirements

User and task analysis

Process modeling

Education

15 years full time education

Job description

Project Role

Business Process Architect

Project Role Description

Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.

Must have skills

ServiceNow

Educational Qualification

15 years full time education

Summary

As a Business Process Architect, a typical day involves analyzing and designing innovative business processes to develop comprehensive documentation that supports the implementation of new processes and technologies. This role requires close collaboration with business stakeholders to define detailed product requirements and use cases that align with process and functional needs. Additionally, the position involves engaging in user and task analysis to accurately represent and address business demands, ensuring that solutions are well-informed and effectively tailored to organizational goals.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure alignment of business processes with organizational objectives.
• Continuously evaluate existing processes and recommend improvements to enhance efficiency and effectiveness.
• Support junior team members by sharing knowledge and providing guidance on process design and documentation.
• Facilitate workshops and meetings to gather insights and validate process requirements with stakeholders.

Professional & Technical Skills

• Must To Have Skills: Proficiency in ServiceNow.
• Strong analytical skills to assess and design business processes effectively.
• Excellent communication skills to interact with diverse business stakeholders.
• Ability to translate complex business needs into clear and actionable process documentation.
• Experience in conducting user and task analysis to capture detailed requirements.
• Familiarity with process modeling and documentation tools.

Additional Information

• The candidate should have minimum 3 years of experience in ServiceNow.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.