Business Operations Expert

Mercor; India; Remote; INR 11,642,000 - 15,522,000; Full time

Job summary

Mercor is seeking a remote Business Operations Expert to join our talent network. You will craft operating problems, specify constraints and data, and create reference answers for model evaluation.

You will grade model outputs for logic, evidence, and practicality, ensuring forecasts are grounded and actionable. Ideal candidates communicate clearly in writing, handle ambiguity, and can flag unclear instructions.

Qualifications

• Experience running or analyzing a business function.
• Ability to explain reasoning clearly in writing.
• Comfort with ambiguous tasks and flag unclear instructions.

Responsibilities

• Draft operating problems with the process, constraint, numbers, and reference answer used to grade models.
• Grade model-written operational analyses for defensibility and grounding.
• Flag where a model recommendation would stall in practice due to headcount, systems, vendor terms, or approvals.

Skills

Business operations

Written communication

Ambiguity tolerance

Job description

Business Operations Expert

Company: Mercor

Compensation: $90

Commitment: Talent network

Location: Remote

The research teams behind the best-known AI models come to Mercor for business operations judgment they can't generate on their own. Your standards and expertise become the rubric that frontier AI is graded against. This is a standing listing for operators who want AI training and evaluation work, not a specific job opening. It stays open whether or not a matching project is running this week. New projects start on short notice, so instead of posting and pulling a listing each time, we keep one open per field and draw from it when one begins.

What the work looks like

• Writing an operating problem from work you have run, with the process, the constraint, and the numbers, plus the reference answer a model's attempt gets graded against
• Grading model-written operational analysis: whether the process change would survive contact with the people who run it, whether the forecast is grounded, whether the metric actually tracks the outcome
• Flagging where a model's recommendation is defensible on a slide and would stall in practice, given headcount, systems, vendor terms, or who has to approve it

Comparable business operations projects have posted at $90 to $120 an hour, set per project by scope and depth.

What we're looking for

• Professional experience running or analyzing a business function
• Clear written communication, since most of the work involves explaining your reasoning
• Comfort with ambiguous tasks, and willingness to flag unclear instructions

What this covers

• Sales and business development; customer success and account management
• Strategy, process improvement, and operations analysis
• Supply chain and logistics; procurement
• Project and people management; human resources and administration
• Marketing; survey and market research; customer support operations

What to expect

This listing does not accept or reject candidates, so you will not get a decision on it. We reach out when a project matches your background. Depending on what our clients are running, that can be within a week or several months. Finishing the domain expert interview and joining every network you qualify for both improve your odds of being matched. You only need to sign up once to be eligible across all of them.

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

Contract and Payment Terms

You will be engaged as an independent contractor. This is a fully remote role that can be completed on your own schedule. Projects can be extended, shortened, or concluded early depending on needs and performance. Your work at Mercor will not involve access to confidential or proprietary information from any employer, client, or institution.

Payments are weekly on Stripe or Wise based on services rendered.

Please note: We are unable to support H1‑B or STEM OPT candidates at this time.

About Mercor

Mercor partners with leading AI labs and enterprises to train frontier models using human expertise. You will work on projects that focus on training and enhancing AI systems. You will be paid competitively, collaborate with leading researchers, and help shape the next generation of AI systems in your area of expertise.