Position: Business Manager Online Marketplace Team
Location: Bengaluru
Employment Type: Full-Time
Job Summary
We are looking for a driven, results-oriented Business Manager to join our Online Marketplace team. This role is key to driving online growth, managing brand relationships, and expanding business in a competitive digital marketplace environment. You will take charge of managing key accounts, optimizing product listings, and collaborating with internal teams to ensure the success of our marketplace presence. Your goal will be to meet business targets, build strong partner relationships, and contribute to the ongoing growth of our online business.
Key Responsibilities
1. Online Growth & Strategy
- Develop and execute strategies to drive sustainable growth across various online marketplaces (e.g., Amazon, Myntra, etc.).
- Identify and capitalize on growth opportunities by optimizing product listings, creating tailored content strategies, and launching marketplace-specific promotions.
- Stay on top of emerging marketplace trends, monitor competitor activity, and leverage data to continuously refine and improve strategies.
2. Account Management
- Manage and nurture relationships with key channel partners to ensure high satisfaction, loyalty, and growth.
- Collaborate closely with partners to optimize product representation, enhance marketing efforts, and target the right customer segments.
- Provide ongoing support to resolve issues, track performance, and maximize opportunities for success on the platform.
3. Business Growth
- Lead initiatives to drive business expansion with both existing and new brands.
- Set, track, and meet key performance indicators (KPIs), focusing on revenue growth, market share expansion, and meeting sales objectives.
- Work proactively to identify and implement strategies that align with business and brand goals.
4. Cross-functional Collaboration
- Act as the primary liaison between the online marketplace team and internal departments, ensuring alignment of goals and strategies.
- Collaborate with teams across marketing, product, and logistics to ensure smooth execution of campaigns, product listings, and order fulfillment.
- Cultivate strong relationships with external channel partners, creating a seamless experience and fostering long-term collaboration.
5. Performance Monitoring & Reporting
- Regularly monitor the performance of products and brands on the marketplace, analyzing metrics and trends to identify areas for optimization.
- Provide comprehensive reports and actionable insights to senior management on performance, opportunities, and any challenges encountered.
- Adjust strategies based on data insights to continually meet sales targets and business objectives.
Required Skills & Qualifications
- Education: Bachelor's degree in Business, Marketing, or a related field (MBA is a plus).
- Experience: 4 6 years of experience in business management, account management, or eCommerce, with a strong focus on online marketplaces.
- Proven success in driving growth and meeting targets in competitive online environments.
- Strong understanding of eCommerce dynamics and digital marketing strategies, particularly within popular online marketplaces like Amazon, Myntra, etc.
- Excellent communication skills, with the ability to effectively interact with internal teams, external partners, and stakeholders.
- Analytical skills to interpret data, derive actionable insights, and drive performance improvements.
- Ability to juggle multiple projects and deadlines in a fast-paced, results-driven environment.
- Strong negotiation and problem-solving skills, with the ability to navigate challenges in marketplace management.
Preferred Qualifications
- Experience working with large-scale e-commerce platforms and managing brand partnerships.
- Familiarity with marketplace management tools, performance analytics platforms, and content optimization tools.