Business Development Manager - Gurgaon

MakeMyTrip; Gurugram District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

MakeMyTrip Gurgaon seeks a dynamic professional to lead independent hotel partnerships. You will manage end-to-end accounts, travel to portfolio hotels, and deliver insights to improve regional performance.

The role requires 2–4 years in sales or KAM, with strong MS Excel/PowerPoint skills and stakeholder management abilities. Expect travel across hotels and a focus on revenue growth within India’s hotel supply.

Qualifications

• Masters degree from a reputed institute with 2–4 years of experience in sales/travel trade/key account management/B2B sales.
• Experience in handling multiple accounts as a partner is preferred.
• Proficiency in MS Excel and MS PowerPoint.

Responsibilities

• Establish and maintain connections with independent hotels and manage end-to-end account performance.
• Sourcing and onboarding new hotels; travel to portfolio hotels to provide guidance and insights.
• Develop business plans to achieve revenue goals and maintain rate competitiveness across platforms.
• Build MIS and market intelligence reports; share insights with clients and internal stakeholders.
• Negotiate deals and close sales with clients to grow the hotel partner base.

Skills

MS Excel

MS PowerPoint

Communication skills

Stakeholder management

Account management

Education

Master's degree

Job description

Reporting To: Zonal Manager

Location: Gurgaon

About the Function

The Hotels business at MakeMyTrip is one of the largest and fastest-growing verticals within the organization, driving exceptional travel experiences for millions of customers every year. With a strong focus on customer delight, technology-led innovation, and deep partnerships, the Hotels team curates and manages an extensive portfolio of domestic and international stays across leisure and business destinations. The function works closely with supply partners, revenue management, marketing, product, and operations teams to ensure the right balance of availability, pricing, and quality delivering unmatched value to travelers while strengthening partner relationships.

The Independent Hotels team, part of the Domestic Hotel supply function, is responsible for overseeing the supply of independent hotels located throughout India. The Independent Hotels team has more than 70000+ hotels contracted on our platforms.

About the Role

The incumbent will be tasked with establishing and fostering connections with independent hotels. Oversee comprehensive key account management from start to finish, ensuring the sustainable performance of the region. This role necessitates travel to various hotels within the portfolio, delivering expert guidance, metrics analysis and recommendations based on industry best practices to our hotel partners.

What will you be doing

1. Relationship and Account Management :

• Responsible for connecting and engaging with independent hotels.
• End to end account management and driving sustainable performance of the region.
• Sourcing & onboarding new hotels.
• The role involves traveling to different hotels in the portfolio and providing expertise, metrics analysis and recommendations based on the industry's best practices to the hotel partners.

2. Portfolio Management and Driving Growth :

• Growing net revenue in the market by developing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, and maintaining rate competitiveness across multiple available platforms.

3. Data Analysis and Reporting:

• Establishing and maintaining supplier relationships, training partner hotels on our extranet and wholesale business, reviewing monthly production reports, providing feedback to top-producing hotels, and planning and executing market site visits. Building MIS & market intelligence reports, preparing geography wise and service wise sales plans and achieving them. Sharing insights on market and industry with the clients and internal stake holders. Key Success Factors for the Role Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills. High on energy, team player coupled with a great attitude.

4. Negotiating:

• Networking, Deal initiating, negotiation & closing deal with the clients.
• Strategizing in order to market the hotel in a better way. It helps hotel partners to serve the needs of their customers and at the same time grow their businesses.

Qualification &

• Masters degree from a reputed institute with 2 - 4 years of experience in sales/Travel Trade/ Key Account Management/ Contracting/B2B Sales.
• Experience in handling multiple accounts as a partn er is preferred.
• Proficiency in MS Excel and MS Power-point.

Key Success Factors for the role

• High on energy, team player coupled with a great attitude.
• Proficiency in MS Excel and MS Power Point is essential