Business Continuity Management Manager

Deloitte Shared Services India; Hyderabad, Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Deloitte Shared Services India is seeking a proactive professional to support the central BCMS aligned with ISO 22301 standards, covering governance, reporting, digital enablement, and AI-assisted process improvement. The role requires business continuity knowledge, an audit mindset, and strong coordination skills.

You will analyze BCMS data using Advanced Excel and Power BI, develop dashboards, maintain evidence repositories, and work with AI tools to enhance documentation quality and

Qualifications

• Graduate in any discipline.
• Basic knowledge in project coordination, operations, or analytics.

Responsibilities

• Support BCMS governance, risk assessments, and ISO 22301 audit readiness.
• Manage audit evidence, document gaps, and support internal/mock audits.

Skills

Project coordination

Stakeholder management

Analytical mindset

Communication skills

Business Continuity awareness

Education

Graduate in any discipline

Tools

Power BI

Excel

Outlook

PowerPoint

Word

Job description

Role Overview

We are seeking a highly motivated professional to support the central Business Continuity Management System (BCMS) function aligned with ISO 22301 standards, encompassing governance, reporting, digital enablement, and AI-assisted process improvement. The role requires business continuity knowledge, an audit mindset, project coordination, documentation discipline, reporting capability, and working-level familiarity with AI tools to support multi-functional resilience programs.

Key Responsibilities

• Support the implementation, maintenance, governance, and continuous enhancement of the BCMS, including BIAs, risk assessments, continuity strategies, deliverable tracking, and ISO 22301 audit readiness.
• Manage audit evidence and documentation, assess compliance gaps and risks, prepare audit-ready artifacts, and support internal audits, mock audits, and validation exercises.
• Coordinate with cross-functional stakeholders to drive timely deliverables, manage project timelines, dependencies, risks, follow-ups, and provide executive-level reporting and updates.
• Analyse BCMS data using Advanced Excel and Power BI, develop actionable dashboards and insights, and maintain structured repositories for evidence, submissions, and reporting.
• Leverage AI and digital tools to improve BCMS efficiency, process effectiveness, productivity, and documentation quality.
• Develop, standardize, and maintain templates, SOPs, and process documentation to ensure consistency, clarity, usability, and compliance across teams.

Required Qualifications

• Graduate in any discipline
• Basic knowledge in project coordination, operations, or analytics

Required Skills

• Basic understanding of Business Continuity/Risk Management (ISO 22301 preferred).
• Strong project coordination, stakeholder management, and ability to work in fast-paced, dynamic business environments.
• Advanced proficiency in using Outlook, Microsoft Excel, PowerPoint, and Word, with working knowledge of Power BI dashboarding and visualization.
• Familiarity with AI tools such as Copilot, ChatGPT, and automation-support tools.
• Ability to apply AI for process optimization, content generation, documentation support, data analysis, and insights.

Behavioural Competencies

Analytical and detail-oriented professional with strong problem-solving abilities, effective stakeholder management, excellent communication skills, and a proactive mindset focused on quality, continuous improvement, and delivering results while managing competing priorities.