Business banking Group- Relationship manager

ACURA SOLUTIONS LTD; Surat; On-site; INR 600,000 - 800,000; Full time

Job summary

ACURA SOLUTIONS LTD is seeking a dynamic Relationship Manager for the Business Banking Group in India. The role focuses on acquiring and managing SME/MSME banking clients, understanding their financial needs, and offering banking solutions to foster growth.

You will manage a portfolio, build strong client relationships, and coordinate with internal teams to ensure smooth processing and compliance while aiming to achieve sales targets and portfolio growth.

Qualifications

• Experience in Business Banking/SME Banking is essential
• Strong communication, negotiation, and relationship-management skills
• Proven ability to meet sales targets and grow a portfolio

Responsibilities

• Manage and develop a portfolio of Business Banking/SME customers
• Acquire new business customers through market mapping, referrals, and networking
• Build long-term relationships with SME, MSME, and business clients
• Understand customer financial needs and offer suitable banking solutions
• Drive business through Working Capital, Loans, Current Accounts, Trade Finance, Forex, CMS and other banking products
• Generate quality leads and convert them into profitable relationships
• Coordinate with credit, operations, product and service teams for smooth processing
• Ensure timely submission of credit proposals and required documentation
• Monitor portfolio quality, transactions, and profitability
• Ensure compliance with KYC, credit, risk and regulatory guidelines

Skills

Relationship Management

Business Banking

SME Banking

Sales

Education

Graduate/Postgraduate

Job description

Job Description Relationship Manager Business Banking Group

Position

Relationship Manager Business Banking

Department

Business Banking Group

Function

Business Banking / SME Banking

Role Type

Sales Relationship Management

About The Role

We are looking for a dynamic and result-oriented Relationship Manager Business Banking to manage and grow relationships with existing and prospective business customers. The role involves acquiring new clients, managing a portfolio of business banking customers, understanding their financial requirements, and offering suitable banking solutions.

Key Responsibilities

• Manage and develop a portfolio of Business Banking / SME customers .
• Acquire new business customers through market mapping, referrals, networking, and direct sourcing.
• Build strong and long-term relationships with SME, MSME, and business clients .
• Understand customer business models, financial requirements, and banking needs.
• Drive business through Working Capital, Term Loans, Business Loans, Current Accounts, Trade Finance, Forex, CMS, and other banking products .
• Generate quality leads and convert prospects into profitable customer relationships.
• Achieve assigned sales, revenue, portfolio growth, and acquisition targets .
• Identify cross-selling and up-selling opportunities across the bank's product portfolio.
• Coordinate with credit, operations, product, and service teams for smooth processing of customer requirements.
• Ensure timely submission of credit proposals and required customer documentation.
• Monitor portfolio quality, customer transactions, and overall relationship profitability.
• Ensure compliance with KYC, credit, risk, and regulatory guidelines .
• Conduct regular customer meetings and maintain strong engagement with key decision-makers.
• Monitor competitor activities and identify new business opportunities within the assigned market.

Candidate Profile

• Graduate/Postgraduate with relevant experience in Business Banking, SME/MSME Banking, Commercial Banking, or Relationship Management .
• Experience in acquiring and managing business banking customers will be preferred.
• Strong understanding of Working Capital, Business Loans, Current Accounts, Trade Finance, CMS, and related banking products .
• Excellent communication, negotiation, presentation, and relationship-management skills.
• Strong sales orientation with a proven ability to achieve business targets.
• Good knowledge of the local business market and customer ecosystem.
• Ability to generate business through direct sourcing, references, and market visits .

Key Skills

Business Banking | SME/MSME Banking | Relationship Management | Customer Acquisition | Working Capital | Current Accounts | Trade Finance | CMS | Business Loans | Cross-Selling | Portfolio Management | Sales Business Development

Key Performance Indicators

• New customer acquisition
• Business banking portfolio growth
• Revenue and fee income generation
• CASA and liability growth
• Working capital / loan book growth
• Cross-sell and product penetration
• Customer retention and relationship profitability

Location

As per business requirement

CTC

As per company norms / Based on experience and profile