Business Automation Analyst

Hitachi Automotive Systems Americas, Inc.; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED is seeking an experienced Business Analyst/Automation Developer to drive automation initiatives across finance, supply chain and HR domains. You will collaborate with RPA developers and ML engineers to deliver scalable automation solutions and ensure successful go-lives.

The role requires strong analytical skills, proficiency in Python, and hands-on experience with Automation Anywhere and IQ BOT, within a global shared services context.

Qualifications

• 8+ years of experience as a Business Analyst or Automation Developer.
• 4+ years of automation projects involving RPA and ML.

Responsibilities

• Analyze and document existing business processes in finance, SCM, and HR domains.
• Develop detailed business requirements and functional specifications for automation projects.
• Work with RPA developers and ML engineers to implement automation solutions.
• Identify areas for improvement and automation using RPA and ML technologies.
• Collaborate with cross-functional teams to define and prioritize automation initiatives.
• Assist with user acceptance testing plans and ensure accuracy of automation.
• Provide hypercare support for newly implemented automations and resolve issues.
• Monitor performance during stabilization and address bottlenecks.
• Transition automation solutions into regular operations with proper handover.
• Provide ongoing support during enhancements and continuous improvement.
• Act as SME for RPA and ML technologies and share best practices.

Skills

RPA

Machine Learning

Python

Analytics

English

Education

Bachelor's degree in Business/Information Systems

Tools

Automation Anywhere

IQ BOT

Job description

Location: Bengaluru, Karnataka, India Job ID: R0086724 Date Posted: 2025-04-15 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No Job Description: Mission Statement: The Service excellence team is a part of the Common Shared Services organization and supports multiple functions (including Finance, SCM, HR Operations, and Trade Transport and Logistics amongst others). As Business Analyst within the Business Process Automation team, you will be part of a dynamic team focused on enabling the CSS functions to deliver their services with greater efficiency and effectiveness.

Your Responsibilities:

• Analyze and document existing business processes in finance, supply chain management, and human resources domains.
• Develop detailed business requirements and functional specifications for automation projects.
• Work closely with RPA developers and Machine Learning engineers to ensure the successful implementation of automation solutions.
• Identify areas for improvement and automation using RPA and Machine Learning technologies.
• Collaborate with cross-functional teams to define and prioritize automation initiatives.
• Assist with the development and execution of user acceptance testing plans, ensuring the effectiveness and accuracy of automation solutions.
• Facilitate hypercare support for newly implemented automations, acting as the primary point of contact for business users and providing timely resolutions to issues.
• Monitor and evaluate the performance of automation solutions during the stabilization period, identifying potential bottlenecks and addressing concerns that may impact efficiency or accuracy.
• Collaborate with support teams to transition automation solutions into regular operations, ensuring seamless handover of knowledge and appropriate documentation.
• Provide ongoing support and guidance to business users during enhancements and continuous improvement initiatives, ensuring automation solutions are adapted to evolving business needs.
• Continuously monitor and measure the effectiveness of implemented automation solutions, recommending enhancements or modifications as needed.
• Act as a subject matter expert for RPA and Machine Learning technologies within the organization, providing insights, recommendations, and best practices for automation projects.
• Stay informed on industry trends and advancements in RPA and Machine Learning technologies and actively participate in knowledge sharing and skills development among team members.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• Bachelor's degree in Business, Information Systems, or a related field.
• 8+ years of experience as a Business Analyst or an Automation Developer, with at least 4 years focused on automation projects involving RPA and Machine Learning technologies.
• Proven experience in shared services environments and a strong understanding of finance, supply chain management, or human resources domains.
• Extensive expertise with Automation Anywhere, IQ BOT and Machine Learning frameworks.
• Extensive expertise in designing solutions that address business requirements.
• Expertise in implementation of Machine learning algorithms using Python.
• Experience of design and implementation of cross-technology integrated solutions.
• Knowledge of German, Spanish or Italian languages will be an added advantage.
• Extensive experience of working with in-house and external developers.
• Excellent analytical, problem-solving, and critical thinking skills.
• Proficiency in both spoken & written English language is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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