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Accenture is seeking a seasoned Fuels Retail Subject Matter Expert to join our Downstream Retail Practice. You will lead end-to-end engagements across terminals, forecourt operations, pricing, loyalty, and convenience retail, aligning technology with business goals.
You will drive digital transformation programmes, provide domain leadership to IOC/NOC networks, and champion GenAI, IoT, and advanced analytics in fuels retail contexts across multi-site implementations.
Project Role : Business and Integration Architect Project Role Description : Designs the integration strategy endpoints and data flow to align technology with business strategy and goals. Understands the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Must have skills : Downstream Retail Technology Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: We are seeking a seasoned Fuels Retail Subject Matter Expert to join our O&G Downstream Retail Practice within Accenture\'s Energy Industry Group. The role demands deep end-to-end expertise across the downstream fuels retail value chain — from terminal operations and wet stock management through to forecourt technology, pricing, loyalty, and convenience retail. The candidate will lead complex client engagements, drive digital transformation programmes, and serve as the principal domain authority on fuels retail technology implementations across IOCs, NOCs, and independent fuel retail networks.
E2E Domain Leadership & Business Process Serve as the go-to expert across the full downstream retail value chain — terminal receipt & storage, fuel distribution, forecourt operations, wet stock management, convenience retail, pricing, loyalty, and site compliance. Lead As-Is / To-Be process mapping across core fuels retail workflows (O2D, P2P, C2C, Site Operations), facilitating discovery workshops with client operations teams. Produce high-quality functional specifications, process documentation, and business requirements for use in technology programmes and regulatory submissions.
Technology Implementation Act as the business-side domain expert on fuels retail technology programmes including RFM systems (Verifone, Gilbarco), wet stock platforms (OPW, Implico), SAP IS-Oil, POS, and loyalty CRM. Translate business requirements into system configurations, integration specifications, and UAT criteria across multi-site implementations. Own site go-lives, cutover plans, and post-implementation stabilisation across large-scale fuel retail network rollouts.
Network Strategy & Commercial Advisory Advise clients on retail network strategy — site portfolio rationalisation, COCO/CODO/DODO model transitions, throughput benchmarking, and margin optimisation across fuel grades and convenience categories. Conduct pricing strategy reviews and support fuel margin analysis, incorporating competitive benchmarking and demand sensitivity modelling. Support business development pursuits, client proposals, and presentations to C-suite and senior operations stakeholders.
Client & Stakeholder Engagement Build trusted relationships with C-suite and senior operations stakeholders at IOCs, NOCs, independent fuel retailers, and PE-backed networks. Serve as technical lead in client workshops, requirements-gathering sessions, and steering committee presentations, translating complex operational insights into actionable recommendations. Mentor and guide junior consultants, ensuring quality assurance of deliverables and adherence to project timelines.
Innovation & Digital Transformation Champion the application of GenAI, IoT, and advanced analytics in fuels retail contexts — demand forecasting, dynamic pricing, automated reconciliation, and EV integration. Contribute to Accenture\'s fuels retail thought leadership, asset commercialisation, and practice-level knowledge repositories. Develop and deliver knowledge-sharing programmes, onboarding materials, and training sessions for Accenture delivery teams and client staff.
Extensive experience collaborating with global consulting and delivery teams comfortable operating across IOC, NOC, and PE-backed fuel retail environments 10+ years in O&G Downstream / Fuels Retail with focus on operations, technology implementation, or network strategy exposure to EV charging integration is a strong advantage. Results-driven with strong commercial acumen able to communicate complex operational concepts clearly to both technical and non-technical audiences trusted advisor capability at C-suite level. Relevant industry certifications (SAP, PMP, TOGAF) advantageous active participation in NACS, APEA, or equivalent fuels retail industry bodies preferred.
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Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.