Business Analyst - Payments, Business Analyst - Payments

Amazon.com Inc.; Bengaluru; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Amazon Inc. is seeking a Business Analyst - Payments to bridge business needs with data-driven solutions in Bengaluru. The role focuses on analyzing data, creating dashboards, and supporting decision-making across payment workflows.

You will drive improvements and coordinate with cross-functional teams to deliver measurable results. The ideal candidate has 1+ years in analytics, caps planning, and a Bachelor’s degree, with strong SQL/Excel skills and experience with data mining tools.

Qualifications

• 1+ years of data analytics or automation experience.
• 1+ years of capacity planning, operations planning, business analysis or similar experience.
• Bachelor's degree.
• Knowledge of data pipelining and extraction using SQL.
• Knowledge of SQL and Excel at a moderate or advanced level.
• Experience with data mining tools like SQL, SAS, SPSS, or similar.

Responsibilities

• Analyze business data to identify trends, patterns, and actionable insights.
• Develop dashboards, reports, and KPI tracking mechanisms to support decision-making.
• Perform root cause analysis to address business challenges.
• Map end-to-end business processes and identify optimization opportunities.
• Recommend and implement process improvements to enhance efficiency and reduce costs.
• Support change management initiatives and ensure smooth adoption of new processes.
• Act as the primary liaison between business teams, Stakeholders and leadership.
• Facilitate meetings, workshops, and reviews to ensure alignment across cross-functional teams.
• Communicate project status, risks, and dependencies to stakeholders with clarity.

Skills

Data analytics

Automation

SQL

Excel

Education

Bachelor's degree

Tools

SAS

SPSS

SQL

Job description

Business Analyst - Payments, Business Analyst - Payments

The Business Analyst serves as a critical bridge between business stakeholders and business teams, translating business needs into actionable requirements and driving data-informed decision-making. This role is responsible for analyzing processes, identifying improvement opportunities, and delivering solutions that align with organizational goals.

Key job responsibilities

Data Analysis & Reporting

• Analyze business data to identify trends, patterns, and actionable insights
• Develop dashboards, reports, and KPI tracking mechanisms to support decision-making
• Perform root cause analysis to address business challenges

Process Improvement

• Map end-to-end business processes and identify optimization opportunities
• Recommend and implement process improvements to enhance efficiency and reduce costs
• Support change management initiatives and ensure smooth adoption of new processes

Stakeholder Management

• Act as the primary liaison between business teams, Stakeholders and leadership
• Facilitate meetings, workshops, and reviews to ensure alignment across cross-functional teams
• Communicate project status, risks, and dependencies to stakeholders with clarity

Basic Qualifications

• 1+ years of data analytics or automation experience
• 1+ years of capacity planning, operations planning, business analysis or similar experience
• Bachelor's degree
• Knowledge of data pipelining and extraction using SQL
• Knowledge of SQL and Excel at a moderate or advanced level
• Experience with data mining tools like SQL, SAS, SPSS, or similar

Preferred Qualifications

• Experience in data analytics or automation

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.