Business Analyst

TGBPL TP India - GBS; Greater Noida; Hybrid; INR 650,000 - 1,200,000; Full time

Job summary

Teleperformance is seeking a Software Development Engineer focused on developing multiple types/categories of software, including end-user applications and OS/utility software. The role requires applying best practices, coding standards, and collaborating across teams to deliver robust software solutions.

Role involves requirements gathering, coding, testing, deployment, and ongoing maintenance, with opportunities to work across on-site and work-at-home programs to deliver outstanding customer

Qualifications

• Experience with requirements gathering and domain understanding.
• Proficient in programming/scripting languages and software development.
• Familiarity with testing, deployment, and maintenance activities.

Responsibilities

• Gather requirements and analyze software problems and interfaces.
• Write software code using programming/scripting languages.
• Support testing, deployment, maintenance, and evolution activities.

Skills

Requirements gathering

Programming

Software development

Code reviews

Testing

Education

Bachelor's degree in CS or related field

Tools

Git

Job description

Join Teleperformance - Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description Software Development Engineering (High Tech) focus on developing multiple types/categories of software including end-user applications and operating systems/utility software, that provides a platform for running end user applications for sale to external customers.

The work includes:

• Conducting requirements gathering and analysis to understand the domain of the software problem and/or functionality, the interfaces between hardware and software, and the overall software characteristics
• Using programming, scripting, and/or database languages to write the software code
• Supporting software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements
• Applying knowledge of software development best practices, including coding standards, code reviews, source control management, build processes, testing, and operations

Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.

Be One of Our People:

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged.

We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.

We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.

Teleperformance is an Equal Opportunity Employer

Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

TP is a global digital business services company. With nearly 490,000 passionate people present in nearly 100 countries and speaking more than 300 languages and dialects, we have the knowledge and resources to deliver outstanding experiences anywhere. We deliver a competitive edge for our clients by combining our unique standards of process excellence with empathetic, high-touch support augmented by cutting-edge technology and our domain expertise.