Builder/Architect

adm-Indicia; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

adm-Indicia seeks a Builder/Architect to drive design and implementation of agentic systems powering our AI deployments. You’ll join the standalone AI Agentics team and work closely with the AI practice and wider business units.

You’ll translate business needs into clear technical requirements, develop LLM orchestration and tool integrations, and author playbooks and SOPs to enable scalable, safe deployments across systems.

Qualifications

• Hands-on with LLM orchestration, prompt engineering, or building atop LLMs.
• Experience integrating agents with tools, APIs, and business systems.
• Translate business needs into clear technical requirements for agents.
• Strong pattern recognition and system-knowledge across platforms.
• Author SOPs, playbooks, and technical docs for others.
• Collaborate across Operations, Development, and Client Services.
• Strong communication with technical and business users.
• Experience in fast-paced change environments.

Responsibilities

• Combine LLM orchestration, prompt engineering, and tool integration to create agents.
• Collaborate with AI Agentics, Operations, and Client Services to design solutions.
• Translate business needs into clear technical requirements.
• Define and scope agent behaviour to meet business requirements.
• Build orchestration logic and tool integrations for agent functionality.
• Author clear documentation to support development and deployment.
• Create playbooks and SOPs for reuse by others.
• Ensure agentic systems are designed correctly from the outset.
• Ensure agents behave safely and reliably with real business systems.
• Support rollout with robust design, governance, and documentation.

Skills

LLM orchestration

Prompt engineering

Tool integration

APIs integration

SOPs & playbooks

Documentation

Cross-functional work

Requirements translation

Communication

Fast-paced environment

Job description

Builder/Architect

Department: Technology Solutions

Employment Type: Full Time

Location: Mumbai

Reporting To: Junior Villegas

Description

This role will form a pivotal part of our standalone AI Agentics team, which sits independently, while working closely with the AI practice and wider business teams to design and build the agentic systems that power our AI deployments.

This is an exciting opportunity to join at a pivotal time and be a key part in shaping our AI future!

Responsibilities

• Combine LLM orchestration, prompt engineering, and tool integration to create agents for real business use.
• Work closely with AI Agentics, Operations, and Client Services teams to design and develop agentic solutions.
• Translate business and operational needs into clear technical requirements.
• Scope agent behaviour to align with defined business requirements.
• Build orchestration logic and tool integrations that enable agent functionality.
• Author clear documentation to support agent development and deployment.
• Create playbooks and standard operating procedures that others can build upon.
• Ensure agentic systems are designed correctly from the outset.
• Ensure agents behave safely and reliably when operating against real business systems.
• Support the successful implementation of agentic systems through robust design, governance, and documentation.

Skills and Experience

• Hands-on experience with LLM orchestration, prompt engineering, or building applications and tools on top of large language models.
• Experience integrating agents with existing tools, APIs, and business systems.
• Ability to translate business and operational needs into clear technical requirements and effective agent designs.
• Strong pattern recognition and system knowledge, with the ability to understand how platforms and processes fit together.
• Experience authoring SOPs, playbooks, and technical documentation that others can follow and build upon.
• Proven ability to work across Operations, Development, and Client Services to scope high-impact use cases.
• Strong communication skills, with the ability to engage effectively with both technical specialists and business users.
• Experience working in a fast-paced change environment.

Equal Opportunities

adm-Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.