Branch Relationship Manager - Retail Branch Banking

SkillLabs; Hyderabad; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Job summary

SkillLabs in India seeks a dynamic Relationship Manager to build strategic partnerships with existing and new clients, delivering 360-degree banking solutions aligned with customer needs and portfolio goals.

You will collaborate with internal teams to shape sales processes, monitor industry trends, and drive growth while maintaining fair practices with customers and the bank.

Qualifications

• MBA or graduates with 4-6 years of experience in relationship management, business development or allied roles.
• Strong communication skills, both written and spoken.
• Willingness to collaborate with multiple teams for on-ground support and delivery enablers.
• Ability to develop and implement sales and customer relationship strategies.

Responsibilities

• Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements.
• Business Development: Growing wallet share of existing customers and on-boarding new customers with 360-degree banking solutions.
• Champion 360-degree banking: Offer products based on customer needs in collaboration with internal teams for suitable offerings.
• Enhance portfolio quality: Improve customer portfolio within the Fair to the Bank, Fair to the Customer philosophy.
• Customized solutions: Per branch guidelines; maintain branch infrastructure and availability of necessary resources.
• Behold the values: Offer products that are fair to our customers and fair to the Bank.

Skills

Relationship management

Business development

Team collaboration

Sales strategy

Market sensing

Education

MBA

Bachelor's degree

Job description

• Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements.
• Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers
• Champion 360-degree banking: Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings.
• Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to the Bank, Fair to the Customer
• Customized solutions: As per branch guidelines. Upkeep and maintaining of the branch. Ensure availability of necessary infrastructure in the branch
• Behold the values: Offer products that are fair to our customers and fair to the Bank

Key Responsibilities

• Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements.
• Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers
• Champion 360-degree banking: Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings.
• Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to the Bank, Fair to the Customer
• Customized solutions: As per branch guidelines. Upkeep and maintaining of the branch. Ensure availability of necessary infrastructure in the branch
• Behold the values: Offer products that are fair to our customers and fair to the Bank

Key Qualification & Skills

• Educational Qualification: MBA or Graduates with 4-6 years of experience in the area of relationship management, Business development or allied roles.
• Communication: Good oral and written communication skills
• Synergize with Team: Willingness to work with various teams for on-ground support and deliver enablers as required.
• Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure.
• Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships