Branch Receivable Officer

Equitas Small Finance Bank Ltd.; Pune District, Kolhapur District; On-site; INR 250,000 - 350,000; Full time

Job summary

Equitas Small Finance Bank is seeking a Branch Receivable Officer in Maharashtra. The role focuses on following up with customers on pending payments and securing payment commitments to ensure timely collections.

You will operate within the Mortgages department, handling branch receivables with a structured escalation process. The candidate should have 1–3 years of experience, a high school diploma or equivalent (HSC), and strong customer service and teamwork skills.

Qualifications

• Proven customer service orientation and ability to work in a team.
• Strong communication skills, both written and verbal.
• Willingness to follow up proactively with customers.

Responsibilities

• Follow up with customers through calls, emails, and visits regarding pending payments.
• Obtain payment commitments and track adherence.
• Escalate overdue accounts to management as required.
• Support recovery efforts for long-pending receivables.

Skills

Customer Focus

Team Working

Education

HSC

Job description

External Title Branch Receivable Officer

Employment Type Permanent

Employment Category Field

Organisational

Entity Equitas Small Finance Bank

Business Unit Assets

Division/Function (SBU) Inclusive Banking - SBL

Department Mortgages

Sub-Department Receivables

Generic Role Branch Receivables Officer

External Title (Job Role) Branch Receivable Officer

Division Inclusive Banking - SBL

Zone West

State Maharashtra

Region Pune

PT Location Maharashtra

Branch Code 9084

Required Experience 1 - 3 years

Skills

Skill

Customer Focus Team Working

HSC

Working Language

Job Description

• Follow up with customers through calls, emails, and visits regarding pending payments.
• Obtain payment commitments and track adherence.
• Escalate overdue accounts to management as required.
• Support recovery efforts for long-pending receivables.