Branch Operations Manager-BRANCH BANKING-Service

Kotak Mahindra Bank; Tembhurni; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A leading financial institution in Tembhurni is seeking a Branch Operations Manager to oversee daily branch operations. The role requires a proactive individual with strong leadership skills and a solid understanding of banking operations. Key responsibilities include acquiring new customers, ensuring compliance with KYC norms, and achieving sales targets. If you have a Bachelor's Degree and a commitment to exceptional customer service, this full-time position at our branch could be the right opportunity for you.

Qualifications

• Proactive and detail-oriented approach to operations management.
• Strong understanding of regulatory compliance and auditing.
• Commitment to delivering exceptional customer experiences.

Responsibilities

• Acquire new customers for retail loan products.
• Generate leads through market activities and cold calling.
• Ensure compliance with KYC norms.
• Coordinate with internal teams for loan processing.
• Maintain relationships with channel partners.
• Track loan application statuses.
• Achieve sales targets.
• Resolve customer queries promptly.

Skills

Leadership skills

Banking operations knowledge

Customer service

Education

Bachelor's Degree

Job description

Branch Operations Manager-BRANCH BANKING-Service

Tembhurni, Maharashtra, India

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Job Description

We are looking for a proactive and detail-oriented Branch Operations Manager to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences

Responsibilities

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads through market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms as per company guidelines.
• Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
• Maintain strong relationships with channel partners and ensure consistent business flow.
• Track and update the status of loan applications to customers and partners.
• Achieve monthly and quarterly sales targets as assigned.
• Provide excellent customer service and resolve queries promptly.

Job Info

• Job Identification 225092
• Job Category Consumer Bank
• Posting Date 01/05/2026, 12:00 AM
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Job Shift Day
• Locations Ground Floor, Reddy Niwas, MG Collage Road, Reddy Nagar, Ahmedpur, District Latur,, Tembhurni, Maharashtra, 413515, IN