Branch Business Manager - Secured & Unsecured Lending

Muthoot Fincorp Limited

Medchal–Malkajgiri

On-site

INR 900,000 - 1,500,000

Full time

7 days ago

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Job summary

Muthoot Fincorp Limited is seeking a Branch Business Manager for Secured & Unsecured Lending to lead a regional team across Telangana, Andhra Pradesh, Tamil Nadu, and other states. You will oversee loan origination, collections, and partner networks while driving portfolio performance.

The role requires 5+ years of leadership in lending, strong communication skills, and experience with home loans. The position involves collaboration with Credit and senior management to optimize customer

Qualifications

Minimum 5 years of team leadership in sales roles.
Experience in Home Loans / Mortgages.
Ability to recruit and retain high performing team members.
Familiar with leading RO/RM/BSMs and onroll teams.
Strong interpersonal and verbal communication skills.

Responsibilities

Own and resolve early mortality, delinquencies and NPAs in the portfolio.
Expand micro markets and empanel quality referral partners for Micro LAP and Gold-backed loans.
Liaise with Credit and SMEs to clear loan proposals quickly for faster decisioning.
Cross-sell insurance to loan customers to safeguard property, health and life.
Be the face of SULB Muthoot Fincorp for the location and engage stakeholders.
Collaborate with Sr. Management to improve customer experience and address unmet needs.
Monitor competition activities and report to Zonal/National teams.
Work with branches for smoother disbursement and safekeeping of loans.

Skills

Team leadership

Recruitment

Sales targets

Interpersonal communication

Education

Any UG/PG or MBA

Job description

1 Company Name : Muthoot Fincorp Limited

2 Position / Designation : Branch Business Manager – Secured & Unsecured Lending Business

3 Grade : 4 Employment Type : All Employment Type

5 Reporting to – Designation & Grade : State Business Manager – Secured & Unsecured Lending Business

6 No. of Reportees, Designation & Grade : 5 RMs / BSMs; 1 Collections Officer

7 Main Tasks & Areas of Responsibility :

Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio.
To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
To liaison with Credit, Subject Matter Experts at different levels to clear customers’ loan proposals for faster decisioning
To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes.
To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer.
To Watch closely the Competition activities and report the same to the Zonal and National teams.
To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep.
To Attract & Retain High Performers in the Team.
To Retain existing live loan customers.
To effectively liaison with law authorities for resolving conflicts if any.

8 Skills and Exposure :

A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Proven ability to Recruit and Retain high performing RO/RM/BSMs. Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members. Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location.

9 Special Requirements (If any) :

Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable.

10 Job Location / State :

Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh,

11 Compensation Band :

As per policy

12 Entitlements :

As per policy

13 Stake Holders :

Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams B

15 Educational Qualification / Technical Certification :

Any UG/PG or MBA