BM_Retail_Kolkata

ABC - Aditya Birla Money Limited; West Bengal; On-site; INR 700,000 - 1,100,000; Full time

Job summary

ABC - Aditya Birla Money Limited in India seeks a Branch Manager to lead equity advisory teams, drive business penetration in West Bengal, and ensure profitable, compliant operations.

You will coach dealers and relationship managers, implement training, cross-sell ABC products, manage day-to-day branch activities and local programs to boost client acquisition and revenue.

Qualifications

• Build and develop a sales-driven team of Equity Advisors.
• Ensure compliance with KYC norms and regulatory policies.
• Plan and execute local area programs and referrals.
• Manage branch administration and operations.
• Drive cross-selling of ABC products.

Responsibilities

• Build a Sales Driven proactive team and enhance capabilities through regular trainings.
• Ensure adherence to KYC norms, processes and client profiling documentation.
• Disseminate advisory services based on in-house research and focus on client retention and revenue growth.
• Oversee daily branch operations, security of assets, and compliance with policies.
• Achieve multi-product targets and increase digital client base.

Skills

Team leadership

Sales & business development

Customer engagement

Risk management

Cross-selling

Job description

Job Purpose

To manage the affairs of the respective branch & increase the business by penetrating deeper in the branch geography, ensuring successful operations & formulating plans for better client servicing through that branch. The product portfolio includes broking products & services and other investment products like mutual funds, life insurance, health insurance.

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

KRA1 Team Building, Engagement & Development To build a Sales Driven proactive team and enhance their capabilities by regularly imparting relevant knowledge and skills required for the Equity Advisors to achieve their goals efficiently.

• Meeting the Competition Teams and doing
• Competition Talent Mapping.
• Engaging the teams and keeping them engaged and motivated and ensuring that there is minimum attrition in the branches.
• To ensure that requisite product & behavioral trainings are imparted

KRA2 To ensure effective risk management & policy adherence

To ensure adequate compliance to KYC norms, processes & documentation for client profiling.

• To ensure adherence of all regulatory
• compliances & critical policies set by HO.

KRA3 To ensure customer management & engagement

To plan and execute local area programs and referrals programs

• To disseminate research based advisory services to clients based on recommendations given by In-house Research team.
• To focus on retention of customers, higher revenue generation and referral activities.

KRA4 To effectively manage day to day branch administration and operations for smooth functioning of the branch

To monitor and foster all daily operations of the branch

• To handle a team of Dealers/Relationship managers and Customer Service executives and motivate them in target achievements.
• To ensure security of the physical assets of the branch.
• To oversee and ensure adherence to the Risk compliance and statutory compliance policies

KRA5 To ensure Cross Sell of ABC Products

To ensure multi product targets are attained at the branch.

• To regularly attend trainings and learn
• About The Alternate Products Offered And ensure all branch employees attend training & are aware of alternate products.
• To increase business through cross-selling initiatives & innovative product mixes.
• To use alternate products to activate inactive customers.

KRA6 Manage Online Transition & Dealer Productivity to ensure client profitability

To transition existing & new clients to Mobile/Web/Exe platform so as to optimize dealer bandwidth.

• To increase the dealer’s productivity by acquiring & servicing Large Traders and building a temp funding through HNI/ Large Traders.

KRA7 Achieve the revenue growth & profitability to upscale the branch

To drive the sales targets for the branch and build teams as per company’s annual target and over all objectives.

1. To focus on Revenue & Profitability with achievement of target and Yield management.
2. To maximize branch profits by achieving targeted fee income & effective cost management.
3. Acquiring new Large trader clients (direct) and increase the “Digital Client” Base.
4. To achieve the respective Branch gross revenue through offline and online platform
5. To plan and execute various local level initiatives to ensure business momentum and direction.
6. To engage in new and innovative business planning activities locally to increase client acquisition and Branch profitability.
7. To monitor individual and team performance and take steps to improve productivity and correct deviations if any.