BM_Patna-Agency-Tied

Aditya Birla Health Insurance Company Limited; Nalanda; On-site; INR 600,000 - 800,000; Full time

Job summary

Aditya Birla Health Insurance Company Limited is seeking a Branch FLS Leader to drive sales, build the team, and ensure profitability at the Nalanda branch. The role focuses on mentoring advisors, maintaining performance standards, and implementing local promotions.

You will coordinate training, monitor activities, and ensure compliance while fostering strong internal and external relationships to achieve branch targets.

Responsibilities

• Recruit quality resource.
• Ensure performance standards of recruitment, activation, policies and premium by the FLS.
• Maintain the profitability of the branch.
• Keep track on Advisors Contest and Clubs.
• Keep track on various training needs.
• Share best sales practices.
• Mentor, coach, and handhold FLS by observing and demonstrating sales/recruitment calls.
• Maintain the Sales Report on Introduction and Issued Business.
• Create engagement interventions at the branch level to boost activity and delivery.
• Conduct periodic reviews of key business levers and take corrective action.
• Set goals with the team to drive productivity and progression.
• Drive agency initiatives to improve sales productivity across all FLS.
• Ensure daily adherence to sales processes via planning and review.
• Encourage sales progression by motivating the team to higher standards.
• Drive activities to maximize FLS incentives.
• Meet renewal targets and maintain branch business health.
• Manage sales force attrition per benchmark.
• Maintain quality of business for renewals.
• Manage internal & external relationships to drive performance.
• Maintain cordial relations with Agency Managers and departments.
• Maintain one-to-one contact with all advisors.
• Inform advisors about new products, schemes and clubs.
• Visit top advisors regularly.
• Drive local sales promotions to help the team hit targets.
• Identify promotion opportunities and devise innovative activities.
• Organize sales contests.
• Ensure risk management per policy.
• Oversee market conduct of agency managers and advisors.
• Operate within compliance and regulatory environment.
• Screen applications to ensure health.
• Achieve compliance objectives and regulatory norms.
• Identify and develop sales professionals.
• Coach and develop team.
• Build people capability.
• Develop a second line of leaders in Branch FLS.

Job description

Key Result Areas

Supporting Actions

• Recruit quality resource
• Ensure performance standards of recruitment, activation, policies & premium are met by the assigned FLS
• Maintain the profitability of the branch
• Keep track on Advisors Contest and Clubs
• Keep track on various training needs.
• Sharing good sales practices.
• Mentor, coach, and handhold FLS by observing and demonstrating sales/recruitment calls.
• Maintain the Sales Report on Introduction and Issued Business
• Create effective engagement interventions at the branch level to ensure high levels of activity & delivery
• Conduct periodic reviews to monitor the key business levers and take corrective action where necessary
• Carry out goal setting exercise with his team enabling the FLS team to deliver the expected productivity & subsequently leading the team to progress to next progression level.

Drive implementation of agency initiatives aimed at improving sales productivity across all FLS.

• Ensure daily adherence of sales process by way of effective planning and review.
• Ensuring sales progression of the FLS by reviewing and Motivating team for setting higher performance standards
• Driving activities leading to maximum FLS incentive earning.

Ensure renewal targets are met and business health for the allotted branch so that functional goals are achieved.

• Manage sales force attrition as per bench mark.
• Maintain quality of business for better renewals.

Relationship Management (Internal & External) to drive performance.

• Maintain healthy & cordial relation with team of Agency Managers as well as all concerned departments.
• Maintain one to one contact with all advisors.
• Ensure reaching of communication to the advisors of his team about new product, schemes, clubs, etc. (using FLS as key point of contact).

Visit top advisors in regular intervals.

Drive local sales promotion effort for to support team members in achieving business targets

• Anticipate sales promotion opportunities in the area of operation and devise innovative promotional activity.
• Driving various contests

Ensure Risk Management as per company policy.

• Be responsible for the market conduct of the assigned agency managers and the advisors in their team
• Carrying out the business activities as per the compliance & regulatory environment.
• Ensure (by doing basic screening & basic sanity checks) the applications that healthy

Ensure compliance objectives and regulatory norms are achieved as per defined organizational guidelines.

• Ensure communication of compliance norms to all concerned employees
• Develop deviation metrics and take appropriate actions for deviations

Identify and develop a team of sales professionals for the branch

• Coach and Develop team members
• Build People capability
• Develop a second line of leaders within the Branch FLS Team