Black Box – Manager/Senior Manager – Internal Control Black Box Limited

The Corporate Institute; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

The Corporate Institute in Mumbai is seeking a seasoned Internal Controls & Process Audit Manager/Senior Manager to establish and monitor end-to-end process controls across key business processes. You will lead reviews of vendor onboarding, customer onboarding, credit controls, procurement, order management, billing, and project execution to prevent leakage and ensure compliance.

This role emphasizes governance, SoD, and continuous improvement, with monthly reporting and cross-functional

Responsibilities

• Establish end-to-end process controls across vendor onboarding, onboarding, credit, procurement, order management, billing and project execution.
• Prevent revenue leakage, compliance gaps, fraudulent transactions, and operational inefficiencies.
• Review vendor onboarding documentation and ensure approvals, GST/PAN/bank validation.
• Monitor customer credit assessment, approval procedures and credit limit changes.
• Audit order-to-cash process for control gaps and review margin approvals.
• Audit SAP master data governance and SoD; ensure proper approvals for critical transactions.
• Publish monthly control-gap reports and track closure of audit observations.

Job description

Job Title:

Internal Controls & Process Audit Manager / Senior Manager

Job Description:

To establish and monitor end-to-end process controls across Vendor Onboarding, Customer Onboarding, Credit Management, Procurement, Order Management, Billing, and Project Execution to prevent revenue leakage, compliance gaps, fraudulent transactions, and operational inefficiencies.

Key Responsibilities:

1. Vendor Onboarding Controls:

• Review and approve vendor onboarding documentation.
• Ensure vendor master creation follows approval matrix and compliance requirements.
• Validate GST, PAN, bank details, registration certificates, and contractual documents.
• Identify duplicate or fraudulent vendor records.
• Periodically audit vendor masters and inactive vendors.
• Ensure maker-checker controls are followed for vendor creation and modifications.

2. Customer Onboarding & Credit Controls:

• Review customer onboarding process and documentation.
• Ensure customer credit assessment and approval procedures are followed.
• Monitor credit limit setup and changes.
• Validate customer master data accuracy.
• Conduct periodic reviews of customers exceeding approved credit limits.
• Ensure all customer onboarding approvals are appropriately documented.

3. Revenue Leakage Prevention:

• Audit order-to-cash process for control gaps.
• Validate margin approvals for low-margin and negative-margin deals.
• Review contract terms against quotations and bookings.
• Monitor billing delays, missed billings, and revenue realization risks.
• Ensure all change requests, variation orders, and cost overruns are formally approved.
• Identify opportunities for margin improvement and leakage reduction.

4. Procurement & SCM Controls:

• Audit PR-to-PO process compliance.
• Verify procurement follows approved sourcing guidelines.
• Monitor emergency and non-standard purchases.
• Track vendor onboarding turnaround times.
• Review inventory reconciliation and material movement controls.
• Validate project procurement against approved budgets.

5. SAP & System Controls:

• Review SAP master data governance.
• Audit user access rights and segregation of duties (SoD).
• Ensure critical transactions are supported with proper approvals.
• Validate SAP MM, SD, and FI process compliance.
• Identify unauthorized master data or transactional changes.

6. Governance & Compliance:

• Develop and maintain process control framework.
• Conduct periodic operational audits across functions.
• Publish monthly control-gap reports.
• Track closure of audit observations.
• Support internal and external audits.
• Recommend process improvements and automation opportunities.