BHR - International - 15082025

Canada; Malad; Hybrid; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Accommodation for disabilities

Job summary

Teleperformance is a global leader in customer experience management with on-site and work-at-home programs, offering a flexible environment for HR professionals.

We seek a seasoned HR Business Partner to consult with leadership, drive change, advocate HR programs, and partner with talent teams on staffing and workforce planning. This role emphasizes collaboration, inclusion, and delivering measurable business value.

Qualifications

• HR consulting and coaching to business leaders on people and cultural issues.
• Enabling business change through organization structure changes and mergers & acquisitions.
• HR program advocacy and communication of HR initiative value.

Responsibilities

• Provide HR consulting to leaders to solve people and cultural issues.
• Support talent initiatives, workforce planning, and staffing in business units.
• Lead or support HR programs and process improvements with minimal guidance.

Skills

HR consulting

Coaching

Change management

Workforce planning

Job description

Join Teleperformance - Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

HR Business Partners perform a specialized type of HR work focused on HR consulting to the business including:

• HR consulting and coaching (e.g., working with business leaders to solve significant people and cultural issues, provides expertise in technical and regulatory aspects of employment including hiring, termination, performance management, rewards, etc.)
• Enabling business change (e.g., supporting the talent aspects of organization structure changes, talent integration related to mergers & acquisitions, etc.)
• HR program advocacy (e.g., communicating the business value of HR initiatives, managing HR program roll out to minimize business disruption, etc.)
• Partnering with the business and talent management/staffing and recruiting colleagues on key talent initiatives (e.g., workforce planning, hi-potential employee development, succession planning, etc.)

Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesn't need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes.

Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers.

Be One of Our People:

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.