Banking Fraud & Scams Insight Analyst

Barclays; Haryana; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Barclays in Gurgaon is seeking a Banking Fraud & Scams Insight Analyst to drive the evolution of our digital landscape. You will analyze fraud journeys, map customer experiences, and collaborate with cross-functional teams to deliver data-driven product enhancements.

The role requires strong SQL/SAS and Python skills, experience with Jira in Agile delivery, and a track record of translating requirements into scalable solutions.

Qualifications

• Strong understanding of end-to-end Fraud and scam journeys across Banking products.
• Experience in customer journey mapping, process design, and service blueprinting using tools like Figma, Visio.
• Proven experience in Agile delivery with Jira for backlog management, prioritization, and sprints.
• Strong analytical and problem-solving skills with large and complex datasets.
• Experience translating requirements into product solutions and enhancements.
• Ability to collaborate with cross-functional stakeholders across Business, Technology, Operations, Risk and Control.
• Expertise in SAS, SQL, Hadoop, Python and Advanced Excel.
• Strong SQL capability.
• Produce and maintain scheduled MI reporting.
• Deliver insight and analysis to support impact assessments and complex data needs.
• Provide guidance to colleagues developing SQL capabilities.

Responsibilities

• Define Product Strategy aligned with business vision and market demands.
• Lead cross-functional teams to ensure alignment of product strategy and goals.
• Oversee product risk management and mitigation strategies.
• Own product development lifecycle from concept to launch.
• Deliver clear objectives and key outcomes tied to business targets.

Skills

Fraud domain knowledge

Customer journey mapping

Agile delivery

Analytical mindset

Stakeholder management

Tools

SQL

SAS

Python

Hadoop

Excel

Jira

Figma

Visio

Job description

• Date live: 10/27/2026
• Business Area: In Business BSS
• Area of Expertise: Product Development & Management
• Contract: Permanent
• Reference Code: JR-0000120396

Join us as a "Banking Fraud & Scams Insight Analyst" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

You may be assessed on the key critical skills relevant for success in role, such as experience with SQL, SAS, Python as well as job-specific skillsets.

To be successful as a "Banking Fraud & Scams Insight Analyst", you should have experience with:

Basic/ Essential Qualifications

• Strong understanding of end-to-end Fraud and scam journeys across Banking products.
• Experience in customer journey mapping, process design, and service blueprinting using relevant journey mapping tools for example Figma, Visio etc.
• Proven experience working in Agile delivery environments with hands-on use of Jira for backlog management, prioritization, and sprint execution.
• Strong analytical and problem-solving skills with experience working on large and complex datasets.
• Experience translating customer, business, and operational requirements into product solutions and enhancements.
• Ability to collaborate effectively with cross-functional stakeholders across Business, Technology, Operations, Risk, and Control functions.
• Expertise in SAS, SQL, Hadoop, Python and Advanced Microsoft Excel
• Strong SQL capability.
• Produce and maintain scheduled MI reporting.
• Deliver insight and analysis to support impact assessments and complex data requirements.
• Provide guidance and technical support to colleagues developing their own SQL capabilities.
• Ability to work with MI reporting and analytical outputs.
• Strong analytical mindset.
• Communication and stakeholder management skills.
• Ability to support AVP, VP and the wider Banking & Fraud Strategy team.

Desirable skillsets/ good to have

• Fraud and scam knowledge, particularly focused on Non-Plastic transaction types, such as, cash , cheque, International Payments, Faster Payments, Faster Payments.
• Experience working within a financial institution.
• Broader fraud domain expertise.

This role will be based out of Gurgaon.

Purpose of the role

Product Managers are responsible for the leading the strategic focus of the product(s), defining the product vision, market strategy, and competitive analysis. They think about the product's future and how it will evolve over time. They work with various teams, including marketing, engineering, operations, and sales, to ensure everyone is aligned on the product strategy. They use data and market research to inform their decisions and prioritize product features.

Accountabilities

• Define Product Strategy: Accountable for defining a product strategy that aligns with business vision, managing capabilities, balancing short-term with long-term goals, ensuring that products meet market demands and drive growth.
• Cross functional alignment: Leadership of cross functional relationships, working with various cross-functional teams to ensure alignment of product strategy and goals.
• Risk and Control: Accountable for overseeing product risk management, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the product management and control functions.
• Product Development Lifecycle: Own product development lifecycle, from concept to launch, ensuring efficient processes, on-time delivery, and alignment with E2E customer expectations and experience. - working with product owners to drive change objectives.
• Deliver Product Goals and Performance: Deliver clear objectives and key outcomes to steer the product vision and ensure alignment with company's business goals, financial targets, and…