Back-End Technical Lead - RCA / CPQ

OSF; India; On-site; INR 3,500,000 - 6,500,000; Full time

Job summary

OSF is seeking an experienced Salesforce Technical Lead with Revenue Cloud expertise to join our team in India. You will lead a team of Revenue Cloud consultants, aligning client business processes with Salesforce solutions to ensure high-quality delivery.

You will engage with clients to understand needs, design tailored CPQ and RCA implementations, and collaborate with developers to realize solutions. Strong leadership, communication, and problem-solving skills are essential to drive successful

Qualifications

• Proven experience leading Salesforce teams.
• Hands-on Revenue Cloud CPQ deployment.
• Strong client-facing communication.

Responsibilities

• Lead a team of Revenue Cloud consultants to delivery.
• Engage with clients to understand business processes.
• Recommend tailored Salesforce Revenue Cloud solutions with CPQ and RCA.
• Oversee CPQ/RCA configuration and ensure quality delivery.
• Provide ongoing support and optimization of Salesforce applications.
• Stay current with Salesforce trends and innovations.

Skills

Salesforce

Revenue Cloud

CPQ

Team leadership

Client engagement

Solution design

Tools

Salesforce CRM

Job description

We are seeking an experienced Salesforce Technical Lead with expertise in Revenue Cloud (CPQ) to join our team. This role is pivotal in leading a team of consultants to bridge the gap between client business processes and Salesforce solutions. The ideal candidate will have a deep understanding of Salesforce capabilities, strong leadership skills, and the ability to tailor solutions that align with client needs while ensuring high-quality delivery.

Key Responsibilities

• Lead and manage a team of Revenue Cloud Consultants, providing guidance, support, and mentorship to ensure successful delivery of Salesforce solutions.
• Engage with clients to understand their business processes and identify Salesforce Revenue Cloud needs.
• Analyze client requirements and business challenges to recommend tailored Salesforce solutions, focusing on CPQ and RCA.
• Provide expertise on Salesforce functionality, features, and potential limitations, especially within Revenue Cloud modules.
• Design and present Salesforce solutions to stakeholders, clearly articulating benefits and strategic fit.
• Collaborate with Salesforce developers and IT professionals to ensure accurate implementation of chosen solutions.
• Oversee customization and configuration of Salesforce CPQ and RCA to meet client specifications.
• Provide ongoing support and advice to clients, including troubleshooting and optimization of Salesforce applications.
• Stay current with Salesforce trends and innovations to provide informed recommendations.
• Build internal Go-To-Market (GTM) accelerators for Revenue Cloud.
• Foster a collaborative and positive team environment, encouraging professional growth and development.
• Manage team performance, conducting regular reviews and providing constructive feedback.

Requirements & Competencies

• Proven experience as a Salesforce Team Leader managing a group of individual contributors.
• Hands-on experience with Salesforce development and documentation, particularly with Revenue Cloud.
• Familiarity with Salesforce deployment and project lifecycle management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities, with a talent for client-facing interaction.
• Demonstrated leadership and team management skills, with experience mentoring and developing team members.