B pharmacist

QHT Clinic; Gurugram District; On-site; INR 280,000 - 420,000; Full time

Job summary

QHT Clinic in Gurgaon is seeking a B.Pharm/M.Pharm graduate to join the team. The role involves handling customer/patient queries, sharing product information, coordinating with internal teams, and ensuring a smooth customer experience.

Responsibilities include handling queries via calls/WhatsApp, providing medicine-related information, updating CRM records, and supporting sales while maintaining service quality. Freshers may apply; strong communication skills are essential.

Qualifications

• B.Pharm / M.Pharm qualification is mandatory.
• Freshers can apply; relevant experience will be an added advantage.
• Good communication and interpersonal skills.
• Basic knowledge of medicines, pharmacy, and healthcare products.
• Comfortable working with CRM/software and basic computer applications.Customer-focused and willing to work in a target-oriented environment.

Responsibilities

• Handle patient/customer queries through calls, WhatsApp, and other communication channels.
• Provide accurate information related to medicines, products, and treatment plans within the defined scope.
• Coordinate with doctors, pharmacists, and internal teams whenever required.
• Maintain accurate records and update CRM/customer information.
• Follow up with customers/patients and ensure timely resolution of queries.
• Support sales and conversion activities while maintaining service quality.
• Ensure compliance with company SOPs and pharmacy-related guidelines.
• Maintain confidentiality of patient/customer information.

Skills

Good verbal and written communication

Customer handling

Healthcare/product knowledge

Problem-solving ability

CRM & computer proficiency

Team collaboration

Education

B.Pharm / M.Pharm

Job description

Only Apply if you have Registration from Haryana

Qualification

B.Pharm / M.Pharm

Experience

0–3 Years

Employment Type

Full-Time

About The Role

We are looking for a B.Pharm graduate to join our team in Gurgaon. The candidate will be responsible for handling customer/patient queries, providing product-related information, coordinating with internal teams, and ensuring a smooth customer experience.

Key Responsibilities

• Handle patient/customer queries through calls, WhatsApp, and other communication channels.
• Provide accurate information related to medicines, products, and treatment plans within the defined scope.
• Coordinate with doctors, pharmacists, and internal teams whenever required.
• Maintain accurate records and update CRM/customer information.
• Follow up with customers/patients and ensure timely resolution of queries.
• Support sales and conversion activities while maintaining service quality.
• Ensure compliance with company SOPs and pharmacy-related guidelines.
• Maintain confidentiality of patient/customer information.

Requirements

• B.Pharm / M.Pharm qualification is mandatory.
• Freshers can apply; relevant experience will be an added advantage.
• Good communication and interpersonal skills.
• Basic knowledge of medicines, pharmacy, and healthcare products.
• Comfortable working with CRM/software and basic computer applications.Customer-focused and willing to work in a target-oriented environment.

Skills

• Good verbal and written communication
• Customer handling
• Healthcare/product knowledge
• Problem-solving ability
• CRM & computer proficiency
• Team collaboration

Salary

As per experience and company standards

Location

Gurgaon

Skills: healthcare,pharmacy,customer,collaboration,pharmaceutical care,skills,communication