Azure DevOp Admin
ITC Worldwide
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Job summary
Qualifications
- 3 years of experience in Agile-based product development organizations.
- 1 year of Microsoft Azure DevOps system administration experience.
- Familiar with Agile (SAFe/Scrum) delivery methodologies.
Responsibilities
- Lead use of Microsoft Azure DevOps and related project management tooling.
- Plan and execute a roadmap strategy for Microsoft ADO, Jira and ITSM.
- Develop and deliver training to Agile delivery teams.
Skills
Education
Tools
Job description
The Delivery Systems Administrator is responsible for managing the roadmap and day-to-day operations of project management/delivery systems such as Microsoft Azure DevOps and Jira. The ideal candidate will have experience administering Agile project management/delivery tools, maximizing tool functionality, developing enhanced BI/Analytics, troubleshooting, and leading project management tool implementations.
The incumbent will be a creative self-starter able to recommend user-friendly technical solutions to support Agile delivery best practices. They will work closely with tool vendors, Scrum Masters, Product Managers, Project Managers, Release Train Engineers, and other supporting IT SMEs to ensure delivery systems yield maximum value with minimum technical and business risk.
- Lead use of Microsoft Azure DevOps and related project management tooling across product and engineering teams.
- Plan and execute a comprehensive roadmap strategy for Microsoft ADO, Microsoft Project, Jira and ITSM.
- Manage day-to-day project management tooling operations.
- Design and develop enhanced executive and delivery team dashboards and reports.
- Develop and deliver training to Agile delivery teams.
- Collaborate with Agile delivery teams to align tools with delivery methodology.
- Collaborate with vendor partners and internal IT partners to design and implement effective solutions.
- Monitor and troubleshoot application environment to minimize business downtime.
- Lead and execute testing of fixes and new features.
- Stay up to date on the latest technologies and best practices.
Understand Agile (SAFe/Scrum) delivery methodologies, Scrum and Kanban board management best practices, and metric best practices (Velocity, Burndowns, WIP Limits, Cycle Time, Lead Time, etc.).
- Lead system roadmap strategy reviews.
- Communicate system changes to end users.
- Ensure that feedback from key business owners is fully acknowledged and incorporated into functional specifications, process flow diagrams and project plans.
- Serve as a communication bridge between product and developers to facilitate understanding of initial requirements, questions, and changes.
- Resolve and/or elevate issues in a timely fashion.
- Communicate difficult or sensitive information tactfully for business and technical audiences.
- Bachelor's degree in Engineering, Technology, Business, or related field.
- 3 years of experience in Agile-based product development organizations.
- 1 year of Microsoft Azure DevOps system administration experience.
- Certifications such as Azure DevOps Solutions Expert, Certified Scrum Master (CSM), Certified SAFe Scrum Master (SSM), Project Management Professional (PMP) or other related certifications.
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