Azure Cloud Engineer II - Night shift

Pace Industries, LLC; India; Remote; INR 1,200,000 - 2,400,000; Full time

Job summary

Rackspace Technology seeks an Azure Cloud Engineer to deliver Fanatical Support for Azure within a global team. You will automate PAAS/IAAS deployments, architect Azure environments, and create tools to improve day-to-day operations while guiding customers on best practices.

Required are 5+ years in Azure, Terraform/ARM, PowerShell/Bash, and strong Windows/Linux skills. Expect a 24x7 shift model and certifications like AZ-900/AZ-104.

Qualifications

• 5+ years of Azure deployment experience.
• Experience with Terraform and ARM templates for automation.
• Proficient in PowerShell and Bash scripting.
• Experience on Windows and Linux environments.
• Understanding networking concepts in cloud/virtual networks.
• Knowledge of AD, SQL/MySQL databases is a plus.
• Strong communication of technical issues to diverse audiences.

Responsibilities

• Automate PAAS and IAAS deployments on Microsoft Azure.
• Architect Azure environments and deployment methodologies.
• Create automation tools to improve team efficiency.
• Educate customers on Azure best practices and architecture.
• Serve as escalation point for Support Engineers when needed.

Skills

Azure cloud engineering

Terraform

ARM templates

PowerShell

Bash

Azure networking

Azure AD

KQL (Azure Monitor)

Windows/Linux administration

Education

Azure Certifications AZ-900, AZ-104

Tools

Terraform

ARM templates

PowerShell

Bash

KQL

Job description

JOB DESCRIP.TION:The Fanatical Support for Azure team provides industry leading Fanatical Support to Rackspace customers as part of a global team.Rackspace is hiring Azure Cloud Engineers to deliver Fanatical Support with Microsoft Azure. Fanatical Support for Azure includes a wide range of services and features to help customers make the most out of their chosen hosting strategy. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native Azure and 3rd party tool-chains and automation oriented agile principles.Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning and modifying Cloud environments, performing upgrades, and addressing day-to-day customer deployment issues via phone and tickets.At Rackspace we pride ourselves on our ability to deliver fanatical experience - this means our support team blends technical expertise and strong customer oriented professional skills. Being successful in this role requires:Working knowledge of Microsoft Azure Products & Services, Relational and NoSQL Databases, Caching, Object and Block Storage, Scaling, Load Balancing, CDNs, Networking etcExcellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performanceIntermediate understanding of central networking concepts: VLANs, layer 2/3 routing, access lists & load balancingGood understanding of design of native Cloud applications, Cloud application design patterns and practicesWorking knowledge of using ARM and/or TerraformJOB REQUIREMENTS:Responsibilities:Work with a talented and highly engaged team of Architects, Engineers, Relationship Managers and Product TeamsAutomate PAAS and IAAS deployments for customer environments on Microsoft Azure platformArchitect Azure environment best practices and deployment methodologiesCreate automation tools and processes to improve Team and Racker day to day functionsEducate customers on Azure and Rackspace best practices and architectureAssist in educational briefings for teammates to advance in technical trainings for continued growthAct as an escalation point for our Support Engineers when requiredProvide a continuous Fanatical Support experience for our customersQualifications:5+ years experience working with Azure and executing cloud deploymentsWorking knowledge of Azure Resources and Services, Scaling, Load Balancing, CDNs, Networking etc.Experience automating and orchestrating workloads on AzureExperience creating Terraform and/or ARM templatesExperience in scripting specifically PowerShell and Bash.Experience with Microsoft Active Directory.Experience with TerraformExperience on KQL for Alert Creation and modificationsExperience in the Azure services & APIs.Strong Windows skillsKnowledge of databases (SQL Server and MySQL)Working knowledge of Backup and Recovery methodology and implementationsKnowledge of supported network appliances and related solutions in Azure is preferred.Knowledge of Azure federation services is preferred.Excellent written and verbal communication skills with ability to communicate both technical issues to nontechnical and technical audiencesEffective with time management and expected deliverablesAn ability to multi-task and work on multiple concurrent projectsMust have Azure 900 & 104 CertificationsShould be ready work in 24x7 environment, in all available shiftsAbout Rackspace TechnologyRackspace Technology is the trusted operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. From edge to core to cloud, we operate the infrastructure, data layer, and software integration to deliver business outcomes with the predictable cost, reliability, security, and compliance that regulated and mission-critical environments demand. We support customers in more than 120 countries with AI capabilities spanning private cloud, public cloud, applications, data and cyber resilience.More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.