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Provide technical support and ensure stable operations of Avaloq core banking systems. Monitor system performance, troubleshoot issues, and resolve incidents in coordination with cross-functional teams. Ensure high availability, reliability, and security of production environments while following best practices and maintaining proper documentation.
Strong problem-solving and analytical skills
Experience with Avaloq or core banking support systems
Knowledge of ITIL / Agile methodologies
Scripting or automation exposure
Good communication and teamwork
Hands-on experience in Avaloq support or core banking domain
Strong understanding of core banking systems
Ability to troubleshoot and resolve issues