Athena EHR Trainer

5-Tek Medical; Sahibzada Ajit Singh Nagar; On-site; INR 600,000 - 800,000; Full time

Job summary

A healthcare technology firm in Sahibzada Ajit Singh Nagar is seeking an experienced Athena EHR Trainer / SME to drive user training and adoption of the Athenahealth platform. The role requires delivering comprehensive training for providers, medical scribes, and billing teams while developing essential training materials. Candidates should have 3–5 years of hands-on Athenahealth experience, excellent communication skills, and a strong understanding of US healthcare workflows. This position offers an opportunity to enhance user experiences and drive effective utilization of healthcare technology.

Qualifications

• 3–5+ years of hands-on Athenahealth (EHR & PM) experience.
• Strong understanding of US healthcare workflows.
• Experience in creating training documentation and SOPs.

Responsibilities

• Act as the primary SME for Athena EHR & Practice Management.
• Deliver role-based training for providers, scribes, front desk, and billing teams.
• Provide post-training support and address user queries.

Skills

Hands-on Athenahealth experience

Strong understanding of US healthcare workflows

Excellent communication and presentation skills

Job description

We are looking for an experienced Athena EHR Trainer / SME to drive user training, adoption, and effective utilization of the Athenahealth platform. The role will focus on training providers, medical scribes, front-office, and billing teams, while acting as the functional expert for Athena EHR and Practice Management modules.

Key Responsibilities

• Act as the primary SME for Athena EHR & Practice Management
• Deliver role-based training for providers, scribes, front desk, and billing teams
• Conduct classroom, virtual, and one-on-one training sessions
• Develop training materials including SOPs, decks, and quick reference guides
• Support new hire onboarding, refresher training, and go-live assistance
• Provide post-training support and address user queries
• Identify workflow gaps and recommend process improvements
• Collaborate with clinical, operations, and leadership teams to ensure smooth adoption

Required Experience & Qualifications

• 3–5+ years of hands‑on Athenahealth (EHR & PM) experience
• Prior experience training or supporting healthcare users
• Strong understanding of US healthcare workflows
• Experience creating training documentation and SOPs
• Excellent communication and presentation skills

Preferred / Good‑to‑Have

• Experience as an EHR / EMR Trainer or Implementation Specialist
• Knowledge of HIPAA and healthcare complianceExposure to Athena implementations or go‑live support

Key Skills

If Interested, please apply here or directly reach out on 9056710352 or email [e-mail]