Asst. Front Office Manager

Naukri Hospitality Jobs; Dibrugarh; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A prominent hospitality company is seeking a skilled Assistant Front Office Manager. This role involves managing front office operations, supervising staff, and enhancing guest satisfaction. The ideal candidate has 6-10 years of experience in the hospitality industry and strong leadership skills. Apply now to join a dynamic team in Dibrugarh, Assam.

Qualifications

• 6-10 years of experience in front office management or a related field.
• Strong leadership and communication skills.
• Ability to work under pressure.

Responsibilities

• Manage front office operations, including reception and concierge services.
• Supervise staff activities to ensure excellent customer service.
• Develop strategies to enhance guest satisfaction.

Skills

Leadership skills

Communication skills

Problem-solving

Ability to manage multiple tasks

Tools

Hotel management systems

Job description

We are looking for a skilled Asst. Front Office Manager to join our team at Cygnett Inn, with 6-10 years of experience in the hospitality industry.

Roles and Responsibility

• Manage front office operations, including reception, concierge, and bell captain services.
• Supervise and coordinate staff activities to ensure excellent customer service.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Maintain high standards of quality, safety, and security.
• Collaborate with other departments to achieve business objectives.
• Analyze customer feedback and implement changes to improve overall experience.

Job Requirements

• Proven experience in front office management or a related field.
• Strong leadership and communication skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Excellent problem-solving and decision-making skills.
• Knowledge of hotel management systems and software.
• Ability to train and develop staff to achieve their full potential.

*Note - Job has been sourced from social media platforms/other public websites.