Associate Vice President -Global process Owner

Diageo plc; Bengaluru; On-site; INR 1,500,000 - 3,200,000; Full time

Benefits offered by this job

Rewards & Benefits package

Diversity & inclusion culture

Job summary

Diageo plc is seeking a Global Process Lead in Bengaluru to own end-to-end HR processes, standardize practices, and drive efficiency across markets. You will partner with COE leaders, manage cross-functional programs, and ensure process compliance with global standards.

Role requires strong HR tech knowledge, stakeholder engagement, and Lean Six Sigma experience. You will shape the design and execution of the future HR operating model within a global, diverse organisation.

Qualifications

• Strong functional knowledge of HR process design, standards, and tech trends.
• Experience translating business requirements into process and technology design solutions.
• Ability to drive performance through others and manage complex cross-functional programs.
• Familiarity with agile, waterfall, and design thinking methodologies.

Responsibilities

• Own end-to-end processes across the organization and ensure alignment with global standards.
• Partner with COE leaders to roadmap-process improvements and governance.
• Lead cross-functional initiatives to drive efficiency and standardisation across markets.
• Develop metrics and reporting to track process performance and data quality.

Skills

Process excellence

Stakeholder management

HR technology

Lean Six Sigma

Change management

Communication skills

Education

MBA/Master's in HR or Business

Tools

Workday

ServiceNow

HR cloud solutions

Job description

Help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. Join us for career defining opportunities that give you the chance to thrive.## Job DescriptionAbout the Function:Human Resources is about shaping the experience of working at Diageo and helping our people learn and grow every day.From attracting talent to developing careers, this team plays a central role in building a culture where people feel supported, challenged and able to grow. They work closely with teams across the business, bringing insight, care and commercial understanding to everything they do.You’ll help create an environment where different perspectives are valued and where people can learn new skills and thrive, unlocking potential across a truly global organisation.About the team:About the role: Process Excellence is an exciting new team created within the Employee Experience area. This team will own end-to-end People Processes, provide leading design expertise enabling delivery of extraordinary global standard, optimised experiences for our employees and will provide both strategic and operational Partnership and Leadership to our HR COE teams, enabling the HR model of the future. The Global Process lead role has 3 main spans of control:Own and manage their end-to-end aligned processes across the organization/processes within their area, ensuring that they are standard, efficient, effective, and aligned with the COEs and company's goals and objectivesPartner with their respective COE Leadership to advise, guide and challenge the process design experience, creating and leading a clear roadmap for their functionsCollaborate across teams, functions, and geographies to drive continuous process improvement initiatives that will enable the company to achieve operational excellenceAccountable for the overall performance of the end-to-end global processes within their area and for ensuring process compliance with all relevant company procedures. Supports with identifying continuous improvement initiatives and team optimization opportunities.· Set the vision and strategic direction to implement the business strategy· Define the standard taxonomy, lead the process standards and roadmap for transforming and optimising processes.· Manage the process interdependencies, oversee end-to- end-process integration points· Bring together people (skill), process (flow) and technology (digital) elements that will inform design of operations & deliver the business resultsBuild and maintain strong relationships with key stakeholders to ensure process improvements are aligned with business objectives.· Establish and maintain cross-functional GPO connectionsStay up to date with industry trends and standard methodologies related to process improvement and champion continuous improvementDevelop and implement process improvement, using automation and innovation initiatives that drive global alignment, efficiency, effectiveness, and consistency across the organization· Ultimate decision rights on process variations that deviate from global standardsDevelop and manage metrics and reporting to measure process performance, identify areas for improvement, and track progress against targets partnering with Global Data owners to ensure data qualityEnsure that process-related risks are identified, assessed, and mitigated appropriatelyProvide leadership and guidance on process and technology within their respective areas to business owners across the organizationDimensions:a) FinancialThe role will have no direct budget responsibility; however, the holder will need to be financially aware of their responsibilities and remain budget conscious and compliant. Seeking simplifications and opportunities to reduce HR costs through centralisation and productivity benefit realisation.b) Market ComplexityActivities cover the entire Diageo structure, requiring connection with market and supply teams, covering the whole structure of Diageo. There will be close liaison with the HR leadership Team in both centres of excellence and in markets. The role will also work closely with leaders and teams across GBO & D&Tc) Leadership Responsibilities· Senior Customer engagement across the HR and GBO functions; influencing as necessary· Strong interpersonal skills are required to motivate and ensure alignment across multiple teams, business process, data, and technical governance· Due to the complexity and integrations across the HR processes, the GPLs are required to ensure a consistent end to end lens is applied to all initiatives· Drive significant simplification and efficiency into our processes and systems in support of our global productivity and experience agenda· Ensure all controls and processes are understood and delivered to meet internal and external regulatory requirements· Act as custodian of the HR process globally through the design, implementation, and maintenance of the process, including effective performance metricsd) Qualifications and Experience RequiredKey Criteria to be successful in this role:Very strong functional knowledge (strategy, process, standards, technology trends) of their respective COE areaStrong customer management skills and ability to understand business requirements and translate them into process and technology design solutionGood understanding of HR technology landscape and architectureSolid knowledge of HR Cloud Solutions such as Workday, ServiceNow, or other· Strong ‘process’ thinking that connects the dots through its functional silos.Curious, self-driving, inspirational, business driven and costs consciousAbility to drive performance through othersStrong communications skills both written and verbale) Additional RequirementSuccessful track record of multiple HR Technology implementations with organizational impactGood understanding of basic system engineering, information and risk guidelines and system architecture standardsUnderstanding of today’s IT methodologies agile, waterfall, design thinking, process mapping, project managementLean six sigma methodology Role Responsibilities:Experience / skills required:Flexible Working Statement:Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.Rewards & Benefits Statement:We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:Diversity statement:Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.We adopt diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, miattitudesand more.Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.Feel inspired? Then this may be the opportunity for you.*If you require a reasonable adjustment, please ensure that you gain this information when you submit your application.*With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 27,500 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented thinkers, leaders, and makers from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.