Location
Chennai
About The Team
As part of our Professional Services team, you will apply your expertise to help businesses solve their supply chain planning challenges through the successful implementation of Maestro solutions. You will support Senior consultants and Architects for end-to-end product implementations, delivering advanced planning capabilities across diverse, multi-industry supply chains.
What you will do
- Participate in in-depth discovery sessions with customers to understand business requirements and assist the Solution Architect/ Senior Consultants in developing detailed specifications.
- Collaborate closely with delivery, product, and services teams to configure and implement Maestro software solutions tailored to customer needs.
- Support senior team members in translating business requirements into Maestro solution specifications and designing creative solutions for complex user requirements while aligning with supply chain industry standards and Kinaxis best practices.
- Participate in data management and integration activities, including data transformation, loading, cleansing, and validation from source systems.
- Provide technical support to end users and resolve issues of the configured solutions, escalating to senior team members as needed.
- Support the validation and testing of the solution and capture user feedback for continuous improvement.
What we are looking for
- Min 2 – 4 years of overall experience in the supply chain industry or in end-to-end product implementation projects.
- Sound domain expertise in Supply Chain concepts and advanced planning business processes such as statistical forecasting, inventory management, MRP, scheduling, etc.
- A passion for working in customer-facing roles with high level of interpersonal, communication, facilitation and presentation skills.
- Candidates with results-oriented mindset, focusing on improving client satisfaction and providing a very high standard of service, contributing to Kinaxis’s success.
- Strong intent to learn and master our first in class product “Maestro”.
- Ability to thrive in a fast-paced project environment and co-ordinate effectively with stakeholders at all organization levels.
- Highly adaptable professional, able to embrace teamwork in diverse and evolving work environments.
- Strong analytical and troubleshooting skills with the ability to solve complex problems, think critically, and make sound decisions.
- Ability to articulate complex ideas clearly and effectively in English, both verbally and in writing.
- Tech savvy with a good understanding of Agentic AI, data models, SQL, R, JavaScript, Python, etc. is preferred.
- Implementation experience with advanced planning solutions such as SAPAPO, Blueyonder, ERP etc. is an added advantage.
Benefits
- Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs and training and career development
- Recognition programs and referral rewards
- Hackathons
Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.
Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.
Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users.