Associate Software Engineer

Amgen; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Amgen is seeking an Associate Software Engineer, MuleSoft, to design, develop, test, deploy, and support MuleSoft-based APIs and integrations across enterprise platforms. You will work with product teams, architects, QA, and support to deliver scalable solutions while ensuring compliance and operational excellence.

The role requires a strong SDLC understanding, CI/CD, monitoring, and incident management. Collaboration with cross-functional teams is essential for reliable integrations within

Qualifications

• Bachelors or Masters in CS/IT/Engineering or related field.
• 3–6 years in software development/integration tech roles.
• Experience in regulated environments preferred.

Responsibilities

• Design, develop, test, and maintain MuleSoft APIs and integrations.
• Participate in full SDLC including design, development, unit testing, deployment, and support.
• Develop scalable integration solutions using REST, JSON, XML, DataWeave; follow API-led connectivity.
• Ensure compliance, validation, documentation, and audit readiness for GxP apps.
• Troubleshoot and resolve issues across development, test, validation, and production.
• Monitor API health and performance; manage logs and alerts; incident response.
• Collaborate with cross-functional teams to deliver reliable integrations.
• Contribute to deployments via CI/CD pipelines and automated release processes.
• Understand source control, branching, environment management, and deployment automation.
• Support release planning, validation testing, and post-deployment verification.
• Create and maintain technical docs, runbooks, and knowledge articles.
• Follow secure development practices per Amgen SDLC and quality standards.

Skills

MuleSoft API development

REST APIs / JSON / XML

DataWeave

SDLC / Agile

CI/CD pipelines

Git / version control

Monitoring & logging

GxP compliance

Troubleshooting & problem-solving

Education

Bachelors or Masters in CS/IT/Engineering

Tools

Anypoint Platform

Jenkins

Azure DevOps

GitHub Actions

Git

Docker

Kubernetes

Job description

Career Category

Engineering

Job Description

The Associate Software Engineer, MuleSoft is responsible for designing, developing, testing, deploying, and supporting MuleSoft-based APIs and integrations that enable business-critical processes across enterprise platforms. This role combines application development and production support responsibilities, ensuring the reliability, performance, compliance, and continuous improvement of GxP-regulated integration solutions.

The analyst will work closely with product teams, business stakeholders, architects, quality teams, and support organizations to deliver scalable integration solutions while maintaining operational excellence. The role requires a strong understanding of the Software Development Lifecycle (SDLC), CI/CD pipelines, release management processes, monitoring tools, and incident/problem management practices.

Roles & Responsibilities

• Design, develop, test, and maintain APIs and integrations using the MuleSoft Anypoint Platform in accordance with enterprise architecture and development standards.
• Participate in the full software development lifecycle, including requirements analysis, design, development, unit testing, deployment, validation, and post-production support.
• Develop scalable and reusable integration solutions utilizing REST APIs, JSON, XML, DataWeave, and enterprise integration patterns.
• Support GxP-regulated applications by adhering to compliance, validation, documentation, and audit requirements.
• Troubleshoot and resolve application, integration, and middleware issues across development, test, validation, and production environments.
• Monitor API health, integration performance, logs, and system alerts, proactively identifying and resolving operational issues.
• Collaborate with cross-functional teams, including business analysts, product owners, QA, infrastructure, cybersecurity, and platform teams, to deliver reliable integration solutions.
• Participate in incident, problem, and change management activities, including root cause analysis, corrective actions, and preventive measures.
• Contribute to deployment activities using CI/CD pipelines and support automated build, test, and release processes.
• Understand and work with source code repositories, branching strategies, version control, deployment automation, and environment management.
• Support release planning, implementation, validation testing, and post-deployment verification activities.
• Create and maintain technical documentation, support procedures, operational runbooks, and knowledge articles.
• Follow secure development, validation, and deployment practices aligned with Amgen's SDLC, cybersecurity, and quality standards.
• Provide ongoing application maintenance, operational support, and continuous improvement recommendations to enhance system stability and performance.

Basic Qualifications and Experience

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
• 3 to 6 years of experience in software development, integration technologies, application support, or related technical roles.
• Experience supporting enterprise applications in regulated environments is preferred.

Functional Skills

Must-Have Skills

• Hands-on experience in MuleSoft API development and integration solutions using Anypoint Platform.
• Strong understanding of REST APIs, HTTP protocols, JSON, XML, DataWeave, and API-led connectivity principles.
• Experience troubleshooting and resolving application and integration issues across multiple environments.
• Understanding of Software Development Lifecycle (SDLC), Agile methodologies, and release management processes.
• Knowledge of CI/CD concepts, deployment pipelines, source code management, and version control systems such as Git.
• Experience working with log analysis, monitoring tools, and operational support processes.
• Strong analytical, debugging, and problem-solving skills.
• Understanding of GxP compliance requirements, change management, validation, and documentation practices within regulated environments.

Good-to-Have Skills

• Experience with MuleSoft CloudHub, Runtime Fabric, API Manager, Exchange, Anypoint Monitoring, and related platform capabilities.
• Working knowledge of Jenkins, Azure DevOps, GitHub Actions, or other CI/CD automation tools.
• Experience with Java, SQL, Python, or scripting languages used for integration development and automation.
• Exposure to cloud platforms such as AWS or Azure and container technologies such as Docker and Kubernetes.
• Understanding of ServiceNow processes, incident management, problem management, and change management workflows.
• Experience supporting validated GxP applications within pharmaceutical, biotechnology, healthcare, or regulated industries.
• Knowledge of integration patterns involving ERP, Manufacturing, Quality, Supply Chain, Data & Analytics, or other enterprise platforms.

Professional Certifications (Preferred)

• MuleSo