Associate Senior Systems Engineer

Global Payments Inc.; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Global Payments Inc. is seeking an Associate Senior Systems Engineer to join our expanding infrastructure team in Pune.

You will provide day-to-day support for GCP-based infrastructure, including Compute Engine workloads, Kubernetes clusters, and Windows environments, with a focus on reliability and security. You will collaborate with networking, security, and application teams to drive automation via Terraform and GitHub, maintain runbooks, and contribute to incident response and root-cause

Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent experience.
• 2–5 years of hands-on experience supporting cloud infrastructure.
• Experience with GCP Compute Engine, Windows, and Kubernetes.
• Ability to collaborate across infrastructure, networking and security teams.
• Strong communication skills.

Responsibilities

• Provide day-to-day support for GCP infrastructure and Kubernetes-based workloads.
• Assist in automation and delivery using Terraform and CI/CD pipelines.
• Maintain and improve runbooks, documentation, and operational procedures.
• Resolve incidents with root-cause analysis and cross-team coordination.
• Support compliance, security requirements, and access controls.

Skills

Good communication

Collaboration

Teamwork

Education

Bachelor's degree in CS

Tools

Terraform

GitHub

Kubernetes

GCP

Windows

Job description

Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Associate Senior Systems Engineer to join our ever evolving infrastructure team and help shape the future of global commerce.

Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Associate Senior Systems Engineer to join our ever evolving infrastructure team and help shape the future of global commerce.

What You’ll Own

System Engineer II – Infrastructure Support (GCP / Kubernetes / Windows)

Summary Of This Role

Providing day-to-day support for GCP infrastructure and Kubernetes-based infrastructure, with a focus on Google Cloud Compute Engine, Windows environments, and automated delivery through Terraform and GitHub.
Supports the operation, stability, and ongoing improvement of cloud-based infrastructure services, ensuring reliable performance in a production and compliance-driven environment.

What You’ll Bring

• Support day-to-day operation of GCP-based infrastructure, including Compute Engine workloads and Kubernetes platform and cluster configurations
• Work with leadership and technical teams to support the strategic direction of the Infrastructure Engineering function
• Support automated build and deployment practices using infrastructure as code and CI/CD pipelines
• Maintain installation, configuration, and operational procedures, and contribute to improving runbooks and documentation
• Participate in infrastructure support and engineering activities across BAU operations and project delivery
• Provide incident support, troubleshooting, and root cause analysis for production issues
• Work closely with networking, security, and application teams to resolve issues and support service delivery
• Support compliance, audit, and security requirements across managed systems
• Contribute to improving the availability, performance, and resilience of infrastructure services
• Bachelor’s degree in Computer Science or related field, or equivalent experience.
• 2–5 years of hands‑on experience supporting cloud-based infrastructure in a production environment, with exposure to GCP (Compute Engine), Windows systems, and Kubernetes-based platforms.
• General understanding of cloud networking and access controls, with experience working alongside networking and security teams.
• Good communication skills.

It’s a bonus if you have

• Hands‑on experience supporting Google Cloud Platform (GCP) environments from an infrastructure support perspective, with a focus on Google Compute Engine (GCE) and Windows-based workloads
• Good working understanding of cloud networking and access controls (including service accounts), with experience working alongside dedicated networking and security teams
• Working knowledge of Kubernetes (GKE preferred) from an infrastructure support perspective, including cluster configuration, namespace configuration, ingress/service routing, and security configuration, along with troubleshooting of infrastructure-related issues
• Solid Windows systems engineering background, including server build, patching, and operational support in a cloud-hosted environment
• Experience with infrastructure as code, preferably Terraform, for provisioning and maintaining cloud resources
• Familiarity with GitHub or similar source control platforms, supporting CI/CD-driven workflows and deployments
• Solid understanding of production support practices, including incident support, troubleshooting, root cause analysis, and working from runbooks
• Experience supporting services in a regulated or compliance-driven environment (e.g. PCI), with awareness of security, audit, and change requirements
• Working knowledge of Active Directory, including user and group management and basic policy administration
• Basic working knowledge of Linux systems, sufficient to support Kubernetes-based workloads
• Understanding of security and access control concepts, including IAM, service accounts, and patch and vulnerability management
• Ability to contribute to both operational support and project delivery activities, working across application, infrastructure, and security teams in a distributed environment
• Strong collaboration and communication skills

Key Qualifications Needs

• 2–5 years’ experience supporting cloud infrastructure in production environments
• Hands‑on experience with GCP (Google Compute Engine) and Windows-based workloads
• Working knowledge of Kubernetes (GKE preferred), supporting application deployments and troubleshooting
• Experience with Terraform and infrastructure as code, and GitHub-based workflows
• Strong production support skills, including incident response, troubleshooting, and root cause analysis
• Working knowledge of Active Directory and core access management concepts
• Basic understanding of Linux systems in support of Kubernetes workloads
• Familiarity with security, access control, and compliance requirements (e.g. PCI)
• Experience working alongside networking and security teams in a shared responsibility model

About The Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.