Associate/Senior - Delivery Manager, Supply chain Solution

o9 Solutions, Inc.; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

o9 Solutions, Inc. is seeking an Associate/Senior Delivery Manager to orchestrate delivery across one or more engagements, managing scope, budget, schedule and resources.

You will lead a cross-functional team and act as the primary client interface for deliverables, changes and sign-offs. Responsibilities include developing detailed project plans, tracking milestones, coordinating with vendors and customers, mitigating risks, and ensuring on-time value delivery.

Qualifications

• 6-12 years of experience for Delivery Manager.
• 4-6 years of experience for Associate Delivery Manager.
• 4 years of project management experience in supply chain projects.
• Should have handled EU and US customers; Asian markets are good to have.

Responsibilities

• Create and manage an overall project plan including budget, schedule and resources.
• Monitor and report progress and changes against the plan.
• Ensure successful implementation by motivating and directing a cross-functional project team comprising software vendors, customers, o9 and partners.
• Act as primary interface with the client regarding deliverables, changes, and sign-off on status.
• Provide necessary knowledge transition and documentation, while handing over project to Support services post go-live.
• Continually engage with customers to manage priorities and expectations and identify new opportunities.

Skills

Delivery management

Stakeholder management

PM in supply chain

Team collaboration

Communication skills

Tools

Azure DevOps

Asana

MPP

JIRA

Excel

Job description

At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises’ siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact doesn’t stop there. Businesses that plan better and faster also reduce waste, which drives better outcomes for the planet, too.

We're on the lookout for the brightest, most committed individuals to join us on our mission. Along the journey, we’ll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet.

Role:

Associate/Senior - Delivery Manager

Work hours: Regular Shift

About the role...

As a Delivery manager, you will create and manage an overall project plan including budget, schedule and resources for one or more o9 engagements. Monitor and report progress and changes against the plan. Ensure a successful implementation by motivating and directing a cross-functional project team comprising software vendors, customers, o9 and partners. Act as primary interface with the client regarding deliverables, changes, and sign-off on status.

What you’ll do for us…

• Participate in the complete lifecycle of projects from inception to deployment to value delivery and get exposure to customers spanning industry verticals like FMCG, Consumer goods, Retail etc.
• If involved during sales cycle, develop an estimate of effort, time, resources required, and platform sizing needs to help build the SOW
• Create a detailed project plan and align the stakeholders at customer and o9’s end on the jointly developed project plan, milestones, timelines
• Ensure the team can work together to accomplish the deliverables and try to mitigate any risks/communicate any deviations from the plan
• Work with o9 product team to provide suitable resolutions for bugs and enhancement found during project design to deployment stage
• Provide necessary knowledge transition and documentation, while handing over project to Support services post go-live
• Continually engage with the customers to manage priorities and expectations, identify new opportunities
• Provide thought leadership in terms of designs and best practices to the customer and the team
• Ensure timely and periodic communication with regards to the progress and anticipated concerns to the client
• In addition to meeting the accepted SLAs, also facilitate improvement and upside (expansion) opportunities post delivery
• SW tools used primarily: o9 planning platform, Excel, Project Planning and monitoring tools like Azure Devops, Asana, MPP, JIRA.

What you’ll have…

• 6-12 Years of experience for Delivery Manager
• 4-6 Years of experience for Associate Delivery Manager
• 4 years of project management experience in supply chain projects.
• Should have handled EU and US customers, Asian markets are good to have.
• Should have some background in SCM/Retail/Analytics or experience with ERP implementations.
• Ability to work with and as a true team member
• Structured and organized in working style with an ability to handle pressure.
• Should have Prince 2 or PMP certifications.
• Planning practitioner’s knowledge
• Extreme focus on customer value realization
• Prior experience with planning implementations.
• Experience working with analytical tools like R will be a plus
• Characteristics: Strong presentation and communications skills
• We really value team spirit: Transparency and frequent communication is key. At o9, this is not limited by hierarchy, distance, or function.

What we’ll do for you:

• Flat organization: With a very strong entrepreneurial culture (and no corporate politics).
• Great people and unlimited fun at work.
• Possibility to really make a difference in a scale-up environment.
• Support network: Work with a team you can learn from every day.
• Diversity: We pride ourselves on our international working environment.
• DavOs Insight (Turning VUCA into value with Neuro-Symbolic AI): https://l1nk.dev/ngQoe
• Feel part of A team: https://youtu.be/QbjtgaCyhes?feature=shared