Associate Product Engineer

Docyt; Dadri; In loco; INR 900.000 - 1.400.000; Tempo pieno

Descrizione del lavoro

Docyt is hiring an engineer to own customer escalation work from problem understanding to production closure. You will work across backend (Ruby on Rails, Java Spring Boot) and frontend (React/TypeScript) with data stores like PostgreSQL, MongoDB, Redis, and messaging with RabbitMQ.

The role requires collaboration across time zones and delivering changes through CI/CD pipelines. You'll join a fast-moving team that ships in production and documents outcomes with Loom walkthroughs for product

Competenze

• 1-3 years of software engineering experience.
• Strong in at least one of Java/Spring Boot or Ruby on Rails with ability to learn the other quickly.
• SQL skills to analyze production data and prove hypotheses.
• Genuine appetite for AI tooling and related workflows.

Mansioni

• Understand customer problems from escalations and reproduce them in QA.
• Build fixes in Java/Scala? (prefer Java 17) or Ruby on Rails with tests; update UI when needed.
• Open and respond to PR reviews; keep CI green.
• Test end-to-end in QA, create Loom walkthroughs for product sign-off.
• Ship changes through staging to production and close the loop with the ticket.

Conoscenze

1-3 years of software engineering

US time zone overlap

Ownership and accountability

Root-cause analysis

Clear written communication

Strumenti

Ruby on Rails

Java 17 / Spring Boot

React

TypeScript

PostgreSQL

MongoDB

Redis

RabbitMQ

Bitbucket

CircleCI

Jenkins

Kubernetes

Claude Code

Descrizione del lavoro

About Docyt

Docyt (pronounced "docket") builds an AI-native ERP for hotels, restaurants, retail, and franchises. One platform runs accounting, payments, and business intelligence on one ledger. Bookkeeping happens every day, so month-end becomes a review.

Docyt has processed more than $1.3 billion in invoice volume and connects with 30+ POS and PMS systems. The platform is SOC 2 Type 2 certified.

Docyt is venture funded and headquartered in Mountain View, California. This role is in our Noida Sector 62 office.

The Role

You take a piece of work all the way: understand the customer's problem, find the root cause, build the fix, prove it works, ship it, and confirm it is fixed in production. This is not a ticket-in, pull-request-out job. The engineer who does this well here investigates before coding, tests their own work on our QA environment, records a short Loom walkthrough so product can accept without a meeting, and stays with the change through staging and deploy until the customer's issue is closed. That is the bar.

What End-to-End Means Here

01 Understand the problem.

Read the support escalation, reproduce it on QA, and trace the root cause in code and in production data. Say clearly whether it is a product defect, a data gap, or working as designed, and bring the evidence.

02 Build the fix.

In Java (Spring Boot) or Ruby on Rails, with tests. A React change when the fix needs one.

03 Get it reviewed.

Open the pull request, answer review comments, keep CI green.

04 Test it yourself on QA.

The main user flow plus the edge cases from the ticket. Screenshots and the resulting database state go on the ticket.

05 Record a Loom for acceptance.

Before and after, in under five minutes. Product accepts from the recording.

06 Ship it and close the loop.

Take the change through staging to production, watch the deploy, verify it in production, and update the original support ticket.

What You Will Work On

Customer escalations and product features across accounts payable and bill pay, month-end close, AI transaction categorization, financial reporting and ledger migration. Some weeks it is a two-line fix with a long investigation behind it. Some weeks it is a new feature from a product spec to a working screen.

BACKEND: Ruby on Rails, Java 17 / Spring Boot

FRONT END: React, TypeScript

DATA: PostgreSQL, MongoDB, Redis, RabbitMQ

DELIVERY: Bitbucket, CircleCI, Jenkins, Kubernetes

AI TOOLING: Claude Code, daily

TRACKING: Jira, Loom, Slack

How We Support You

We move fast, and you will ship from your first week. A senior engineer reviews your work and helps you learn the codebase. Within your first month, you take a customer issue from start to finish.

• 1 to 3 years of software engineering, or a new graduate who has shipped at least one project.
• Java and Ruby on Rails. Strong in at least one, with clear evidence you can pick up the other quickly. You will work in both.
• SQL you can use to prove a point. You can read production data to confirm or reject a theory before you write code.
• Root cause before fix. You are uncomfortable patching a symptom.
• You write clearly. Tickets, pull request descriptions, Loom narration. People should be able to follow your work without a call.
• Genuine appetite for AI tooling. You have already used Claude Code, Cursor, Copilot or similar seriously, and you want to get much better at it.
• Intent and ownership. You want to be the person a delivery depends on, and you follow through.
• This role requires some overlap with US time zones.

Nice to Have

• React and TypeScript in a production codebase.
• Kubernetes, CI pipelines, or a deploy you have managed yourself.
• Basic accounting literacy: chart of accounts, journal entries, bank reconciliation.
• Experience on a product team that talks to customers directly.