Associate Product Analyst

codingcircle; Pune District; On-site; INR 400,000 - 600,000; Full time

Job summary

A global software company in Pune is seeking an Associate Product Analyst to deliver efficient technical support for its PLM product, Windchill, during business hours. Candidates should have a B.E. in Computer or IT and a strong foundation in Java and Database knowledge. This role involves troubleshooting customer issues and contributing to the Knowledge Base. Strong communication skills and basic OS administration skills are a must. Freshers are welcome to apply and grow within a dynamic team.

Qualifications

• 0-2 years of Windchill functionality/configuration administration.
• Freshers with strong Java and Database knowledge are encouraged to apply.
• Oracle Certified Associate, Java SE 8 Programmer is an added advantage.

Responsibilities

• Provide efficient technical support for PTC’s PLM product, Windchill, during business hours.
• Clarify, troubleshoot, and document solutions for customer issues.
• Contribute and evolve the PTC Knowledge Base by authoring technical articles.

Skills

Strong Java knowledge

Database knowledge

Communication skills

Windows/Unix basic administration

Networking understanding

Education

B.E. in Computer or IT

Tools

Windchill

Java SE 8

Job description

PTC Pune Full-time Fresher Not Disclosed Posted 2 days ago

Company :- PTC
Title :- Associate Product Analyst
Job ID :- JR111954
Location :- Pune, India

Must-Have Skills (3-5 bullet points)

• Education: Preferred: B.E. in Computer, IT
• Can work: B.E. (Mech/E&TC/Elect.) with CDAC or equivalent certification
• Experience:
• 0-2 yearsof Windchill functionality/configuration Administration
• Fresherswith strong Java & Database Knowledge
• Good command on Java and Database is a must
• Strong written and verbal communication skills
• Operating System basic Administration skills (Windows/Unix)
• Basic understanding of networking and configurations
• Added Advantage:
• Oracle Certified Associate, Java SE 8 Programmer
• Oracle Database Administration Certified Associate

Your Role

Will be responsible for providing efficient and professional support to PTC’s Global customers during India business hours by applying product knowledge on PTC’s PLM product – Windchill with increasing autonomy for clarifying, troubleshooting, communicating, and documenting solutions for medium to advanced customer issues. Also responsible for active participation in contributing and evolving the PTC Knowledge Base by authoring technical articles by capturing best practices, troubleshooting methodologies and resolution.

Your Impact

Will be responsible to accelerate our customer’s success to go further than they thought possible by providing Technical Expertise and knowledge that help customers achieve business outcomes with PTC Software.

Your Team

The individual will be part of a highly experienced and energetic Windchill PLM support team located in Pune, India and will support worldwide customers. The candidate will help to deliver technical solutions and help customers who will be empowered to develop best in class products and realize the value of the PLM solutions.