Associate Principal Engineer (Qualtrics)

SmartRecruiters, Inc.; Telangana; On-site; INR 11,527,000 - 17,291,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a senior project/delivery leader to drive multiple global initiatives. You will manage a ~20–25 person team, oversee a $3–5 million portfolio, and coordinate with cross-functional and distributed teams.

The role requires hands-on Qualtrics experience and a track record of delivering complex programs across regions. Based in Shanghai, you will help establish the new office, partner with HR for talent acquisition, and ensure alignment with organizational priorities

Qualifications

• 9+ years of experience in project management, delivery management, or related roles.
• Expert-level knowledge of project management methodologies, frameworks, governance, and delivery practices.
• Experience in senior project or delivery leadership roles.
• Strong background in project delivery, team building, stakeholder management, and operational management.
• Proven experience managing multiple projects and stakeholders in a global delivery environment.
• Prior experience in Retail, CPG, and/or e-Commerce is preferred.

Responsibilities

• Lead and manage multiple projects simultaneously, ensuring on-time, on-budget delivery.
• Establish project plans, delivery timelines, milestones, dependencies, and governance aligned with business objectives.
• Apply project management methodologies to drive planning, execution, monitoring, and closure.
• Coordinate with global teams and stakeholders to meet goals and client expectations.
• Track progress, identify risks, and implement mitigation and contingency plans.
• Facilitate status meetings and maintain project documentation, trackers, and reports.
• Provide updates to senior leadership on progress, risks, and priorities.
• Leverage Qualtrics to support relevant project delivery and initiatives.
• Partner with HR and leadership to support talent acquisition for the new location.
• Support onboarding and integration of new employees and ensure alignment with values and performance expectations.
• Build and mentor a team of ~20–25 resources; drive utilization and performance management.
• Support the establishment and smooth functioning of the new Shanghai office.
• Serve as a liaison between local teams and global stakeholders for alignment on priorities.

Skills

Project leadership

Stakeholder management

Cross-functional collaboration

Risk management

Operational management

Qualtrics

Education

Bachelor's or Master's in CS/IT

Tools

Qualtrics

Job description

• Full-time
• Service Region: South Asia

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (18500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

Requirements

• Experience : 9+ years
• Relevant experience in project management, delivery management, or related roles.
• Expert-level knowledge of project management methodologies, frameworks, governance, and delivery practices.
• Relevant experience in a senior project or delivery leadership role.
• Strong background in project delivery, team building, stakeholder management, and operational management.
• Proven experience managing multiple projects and stakeholders in a global delivery environment.
• Prior experience in Retail, CPG, and/or e-Commerce businesses is preferred.
• Hands-on experience with Qualtrics is required.
• Demonstrated experience managing teams of approximately 20–25 resources.
• Experience managing a portfolio of approximately $3–5 million.
• Experience supporting the setup, launch, or operational management of a new office or delivery location is highly desirable.
• Strong understanding of project financial management, including budgeting, forecasting, financial tracking, and reporting.
• Experience working with cross-functional and globally distributed teams.
• Strong risk management, issue resolution, dependency management, and escalation-handling capabilities.
• Excellent stakeholder management and communication skills, with the ability to interact effectively with senior leadership and global teams.
• Strong leadership and people-management skills with the ability to build, mentor, and motivate high-performing teams.
• Proactive, entrepreneurial, and solution-oriented mindset with the ability to adapt quickly to changing business requirements.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
• Strong business acumen and ability to connect project delivery with broader organizational objectives.
• Willingness and ability to work from and support the Shanghai location.

Responsibilities

• Lead and manage multiple projects simultaneously, ensuring on-time, on-budget, and high-quality delivery.
• Establish project plans, delivery timelines, milestones, dependencies, and governance mechanisms aligned with business objectives.
• Apply project management methodologies and best practices to drive effective planning, execution, monitoring, and closure of projects.
• Coordinate with global teams and stakeholders to ensure projects meet business goals and client expectations.
• Track project progress, identify risks and dependencies, and implement appropriate mitigation and contingency plans.
• Facilitate regular project status meetings and maintain accurate project documentation, action trackers, and delivery reports.
• Provide regular updates to senior leadership on project progress, risks, team performance, and operational priorities.
• Leverage experience with Qualtrics to support relevant project delivery and business initiatives.
• Partner with HR and leadership teams to support talent acquisition and hiring for the new location.
• Support onboarding and integration of new employees and ensure teams are aligned with organizational values, objectives, and performance expectations.
• Build, lead, and mentor a team of approximately 20–25 resources, fostering collaboration, innovation, accountability, and continuous development.
• Drive effective team utilization, performance management, resource planning, and operational coordination.
• Support the establishment and smooth functioning of the new office location in Shanghai.
• Act as the primary point of contact for operational, administrative, and setup-related issues affecting the local team.
• Collaborate with HR, IT, facilities, and other support functions to identify and resolve local operational challenges promptly.
• Serve as a liaison between local teams and global stakeholders to ensure alignment on priorities, project objectives, timelines, and business requirements.
• Manage multiple stakeholders across business, technology, delivery, HR, and leadership functions.
• Oversee a portfolio of approximately $3–5 million, ensuring effective delivery, financial discipline, and operational performance.
• Support financial tracking and reporting for projects and portfolio activities, including budgets, forecasts, and delivery performance.
• Proactively identify opportunities for process improvement, operational efficiency, and business growth within the new location.
• Demonstrate an entrepreneurial and solution-oriented approach when addressing challenges in an evolving business environment.
• Continuously improve project delivery processes, workflows, governance, and operational practices to enhance efficiency and productivity.
• Ensure effective communication, collaboration, and knowledge sharing across distributed teams.
• Support office growth, capability development, and scaling initiatives as the location matures.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.