Associate Principal Engineer, Delivery (Salesforce Project Manager)

Nagarro; Mumbai; On-site; INR 20,00,000 - 25,00,000; Full time

Job summary

A leading digital product engineering company in India is seeking an experienced Salesforce Project Manager with over 11 years of experience. Candidates should possess strong leadership skills and a deep understanding of Salesforce products. The role involves overseeing project delivery, ensuring alignment with business goals, and driving Agile methodologies. If you're ready to mentor teams and create innovative business solutions, this opportunity is for you. Competitive salary and dynamic work culture await.

Qualifications

• 11+ years of total experience required.
• Strong understanding of Salesforce products and methodologies.
• Experience leading project teams in a dynamic environment.

Responsibilities

• Ensure client satisfaction by acting as a solution provider.
• Plan, organize, and monitor project deliverables for quality.
• Mentor and manage team members, providing constant feedback.

Skills

Salesforce project delivery

Agile methodologies

Cross‑functional team leadership

Stakeholder management

Problem-solving skills

Tools

Sales Cloud

Service Cloud

Marketing Cloud

Job description

We’re Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We’re looking for great new colleagues. That’s where you come in!

REQUIREMENTS

• Total experience 11+ years.
• Strong working experience Salesforce project delivery, ensuring alignment with business objectives.
• Develop detailed project plans, define scope, allocate resources, and track progress.
• Collaborate with stakeholders, including business leaders, technical teams, and end-users, to gather requirements and define project goals.
• Oversee project risks, issues, and dependencies, implementing mitigation strategies as needed.
• Ensure Salesforce solutions align with best practices, compliance, and security requirements.
• Manage project budgets, timelines, and reporting to stakeholders on progress and risks.
• Facilitate effective communication and coordination between teams, vendors, and clients.
• Drive Agile methodologies, ensuring efficient sprint planning, execution, and retrospectives.
• Provide leadership, mentorship, and guidance to project teams and Salesforce developers.
• Conduct post-project evaluations to improve future implementations.
• Strong understanding of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
• Proven ability to lead cross‑functional teams in a fast‑paced environment.
• Excellent knowledge of Agile, Scrum, and Waterfall methodologies.
• Experience with Salesforce configuration, customization, and integrations.
• Strong problem‑solving, analytical, and decision‑making skills.
• Excellent stakeholder management and communication skills.

RESPONSIBILITIES

• Ensuring client satisfaction above all else.
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on‑the‑job feedback, and by providing guidance.
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure.
• Assisting the account management team in responding to new project requests.
• Identifying opportunities in the current engagement to cross‑sell or up‑sell Nagarro’s offerings.