Associate Manager - Physical Security Operations

Salesforce.com India Pvt Ltd; Bengaluru; On-site; INR 2,600,000 - 4,000,000; Full time

Job summary

Salesforce.com India Pvt Ltd in Bangalore is seeking a mid-level Associate Manager for Physical Security to lead security operations across multiple Bangalore locations, reporting to the Manager of Security Operations (India). The role requires onsite presence and collaboration with Facilities, IT, ES, and Legal to implement safe, compliant programs.

You will oversee guards, CCTV, incident response, audits, and KPI reporting, mentor on-site supervisors, manage third-party vendors, and deliver

Qualifications

• 8-10 years of experience in corporate/physical security operations.
• Experience with police, emergency services and security vendors.
• Knowledge of Indian security regulations and labor laws applicable to security personnel.
• Experience with incident/case management systems and security technology.
• Strong communication, crisis management and stakeholder management skills.

Responsibilities

• Oversee security operations across Bangalore locations, including guarding, access control and CCTV monitoring.
• Mentor on-site security supervisors and manage third-party vendors.
• Monitor incidents, ensure proper documentation and escalation.
• Conduct regular security audits and drive remediation of gaps.
• Report security KPIs/SLAs and prepare leadership reports.
• Collaborate with Facilities, ES, IT and Legal on investigations and travel security.
• Deliver security training and on-call incident response.

Skills

Security operations

Vendor management

Tableau dashboards

Case management

Crisis management

Tools

Tableau

Incident management systems

Job description

Associate Manager, Physical Security

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Real Estate & Facility Management

Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Title: Associate Manager, Physical Security - Bangalore Tower

The Experience

The Global Safety & Security organization is charged with protecting the people, brand, business operations and property of Salesforce by delivering trusted, innovative and scalable safety and security programs. To accomplish this mission, we are seeking a Physical Security Associate Manager (Bangalore). This position will report to the Manager of Security Operations (India) and be responsible for the execution of the Security Operations programs in India in partnership with our key stakeholders.

Position requires local, onsite presence in our Bangalore office, with a primary responsibility for Salesforce Offices at multiple locations.

What You’ll Actually Be Doing

Manage the Physical Security Operations and engagement programs in India. This includes:

• Compliance, Security audits and event support
• Oversee daily security operations across assigned Bangalore locations, including guarding, access control, CCTV monitoring, and incident response.
• Manage and mentor on-site security supervisors/guard force personnel and third-party security vendors.
• Monitor and respond to security incidents (physical safety, badge/access issues, health & safety concerns) and ensure proper case documentation and escalation.
• Conduct regular site security assessments/audits and drive remediation of identified gaps.
• Track and report on security KPIs/SLAs; prepare operational reports for leadership.
• Partner with Facilities, ES, IT, and Legal on investigations, workplace violence prevention, and travel security matters.
• Ensure compliance with local regulatory requirements and internal security policies/standards.
• Support badge access administration, visitor management, and physical security technology (CCTV, access control systems).
• Deliver security awareness training and drills for employees.
• Technology knowledge for Tableau dashboards and case management
• Collaborate with GS&S internal teams
• Should be willing to travel across India
• Stakeholder engagement (REWS/ES/Campus security)
• Knowledge on emergency and crisis response
• Understanding of Executive Protection Liaisoning with Building management and building security
• Serve in an on call rotation to manage on site security incidents.
• Develop, coordinate and facilitate Security training and engagement for India employees.
• Understanding of Executive protection for India travels
• Deliver New Hire GS&S Onboarding Training for India employees.
• Provide Security guidance for all on and off campus events, including large-scale events hosted in Salesforce Bangalore
• Monitor and respond to emerging security threats, provide timely guidance to employees and leaders as needed.
• Serve as the centerpiece of Security Operations for employee engagement programs, in India.

You’re Our Person If…

• 8-10 years of experience in corporate/physical security operations, a multinational or tech environment
• Experience working with local police and emergency services
• Experience managing security vendors/guard force and leading a team.- leaders pov
• Technology knowledge for Tableau dashboards and case management
• Strong knowledge of Indian security regulations, labor laws applicable to security personnel, and law enforcement liaison practices.
• Experience with incident/case management systems
• Excellent communication, crisis management, and stakeholder management skills.
• Ability to work flexible hours and respond to emergencies as needed.

Even Better If…

• Certifications such as CPP, PSP, or equivalent.
• Experience with global security programs and cross-regional collaboration.
• Background in law enforcement, military, or corporate investigations.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.

What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience Level

Mid Level