Job Description:
Role Name: Associate Manager - Quality
Organization Context
Position Title: Associate Manager – Quality
Job Code: TBD
Grade: TBD
Function: Engineering
Location: Gurugram
Reports to: Post Holder – Quality (Compliance Monitoring)
Role Level: Associate Manager
Job Purpose
- The position will be responsible to manage Audits via the ERP System (E.g AMOS).
- Monitor compliance with DGCA CAR-M, CAR-CAMO, CAR-145, EASA, IOSA and company manuals.
- Investigate engineering occurrences, and maintenance errors.
Key Accountabilities
Functional Activities
- Manage and administer audit schedules, audit records, findings, and closure activities through AMOS and other approved digital systems.
- Collaborate with stakeholders to ensure audits align with organizational goals and regulatory requirements.
- Develop and implement risk-based audit plans covering CAMO, AMO, line maintenance, base maintenance, suppliers, contracted organizations, and support functions
- Develop risk-based audit programs to address identified areas of concern.
- Conduct audits of operational processes and the digital solutions to evaluate compliance with internal policies, industry regulations, and best practices.
- Ensure that operational activities and the digital solutions adhere to aviation regulations, safety standards, and other relevant requirements.
- Stay updated on changes in regulations and communicate their implications to relevant stakeholders.
- Maintain detailed and accurate audit documentation in AMOS.
- Configure and maintain AMOS to prepare comprehensive audit reports outlining findings, recommendations, and corrective action plans.
- Monitor compliance with approved manuals, including CAME, MOE, CMEM, Engineering Procedures Manuals, and associated regulatory documents.
- Review regulatory amendments, assess applicability, and support implementation of revised regulatory requirements across Engineering functions.
- Maintain accurate audit, investigation, and compliance records in approved systems
- Evaluate the effectiveness of internal quality management systems.
- Monitor adherence to established standards and procedures.
- Collaborate with various departments to ensure a coordinated and cooperative approach to audit activities.
- Support regulatory, and internal audits and coordinate responses to findings raised by DGCA, EASA, IOSA, and other stakeholders
- Provide training to staff on audit processes, compliance requirements, and best practices.
- Monitor Engineering Safety Management System (SMS) activities, including hazard identification, risk assessment, and safety reporting.
- Participate in development, review, and revision of Engineering Manuals, departmental procedures, and compliance documentation.
Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.
Skills/Qualities Required
- Strong understanding of regulatory requirements
- Extensive compliance knowledge
- Strong quantitative skills
- Interpersonal skills
- Attention to details & process
- Quality Management & Auditing
- Strong Leadership Skills
- Planning & coordination skills
Key Performance Indicators
- Timely AMOS Updating
- Audit Coverage via AMOS
- Quality of Audit Reports via AMOS
- Audit Findings and Recommendations
- Regulatory Compliance
- Risk identification and Mitigation
- Follow up and implementation
- Training and Awareness
- Implementation and Awareness of Digital Solutions in Engineering
- Continuous Improvement InitiativesAudit Team Collaboration
F. Key Interfaces
Internal Interfaces
- Internal Team
- Collaboration with fellow auditors to share insights and coordinate audit activities.
- Participating in team meetings to discuss audit plans and findings.
- Collaborate with the team to identify the usage of digital solutions
- Department Heads and Managers
- Communicating with department heads to understand their processes and procedures.
- Providing feedback on audit findings and working together on implementing corrective actions.
- Seeking and provide feedback on implemented Digital Solutions in Engineering.
- Take the feedback and inputs for implementation of effective digital solutions.
External Interfaces
- Regulatory Authorities
- Interacting with regulatory bodies to stay informed about changes in aviation regulations.
- Coordinating regulatory audits and addressing findings identified by regulatory authorities.
Educational and Experience Requirements
Minimum Education requirements
- Thorough knowledge of DGCA CAR-145, CAR-CAMO, CAR-M requirements, MOE, CAME, and Compliance Monitoring processes.
- Working knowledge of aviation maintenance systems such as AMOS and other digital quality/compliance management tools.
Experience
Minimum
- Minimum 5–7 years of experience in Aviation Compliance Monitoring, Quality Assurance, CAMO, CAR-145 Maintenance, Airworthiness, Auditing, Regulatory Compliance, or Investigation functions within an Airline/MRO/OEM environment. Experience in AMOS and aviation digital systems preferred.
Desired
- Experience in DGCA regulatory requirements, audit management, compliance monitoring programs, and closure of regulatory findings, including DGCA, and IOSA audits
Reviewed By | Date
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Approved By | Date
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Requirements: