Associate Manager-Acquisition (Current Account)

Idfc First Bank Limited; Navi Mumbai; Presencial; INR 800.000 - 1.100.000; Jornada completa

Descripción de la vacante

Idfc First Bank Limited is seeking an Associate Manager – Acquisition (Current Account) to drive NTB account acquisition at a designated branch in Navi Mumbai. You will work directly with customers, understand banking needs, and offer tailored solutions while supporting catchment mapping and market insights.

The role emphasizes achieving acquisition targets, activating customers on digital channels, and ensuring compliant, high-quality sourcing in line with SOPs.

Formación

• Graduate in any discipline (Full-time).
• 0–4 years of sales experience in BFSI preferred.
• Customer-focused with service excellence.
• Fluent in English with strong business communication.
• Knowledge of current account products and transaction banking.
• Integrity and compliance orientation.
• Team-oriented with a target-driven attitude.

Responsabilidades

• Acquire NTB current account customers from the identified segment and catchment area.
• Ensure high-quality acquisitions in terms of product mix, customer segments, and account constitution.
• Proactively register and activate acquired customers on digital and direct banking channels.
• Meet and exceed monthly acquisition targets by analysing and addressing customers’ transaction banking needs.
• Assist the Sales Manager in catchment mapping and opportunity identification.
• Provide regular feedback to Sales Managers/Relationship Managers on customer needs and market trends.
• Adhere to the organization’s selling norms and SOPs.
• Ensure strict compliance with internal policies and external regulatory guidelines.
• Maintain quality sourcing in line with the bank’s acquisition standards.
• Maintain strong market awareness and understand customer needs.
• Collaborate with other departments to deliver comprehensive product and service offerings.

Conocimientos

Customer focus

Opportunity identification

Current account knowledge

Transaction banking

Integrity & compliance

Cross-functional collaboration

Self-motivation

English communication

Educación

Graduate (any discipline)

Descripción del empleo

Job Requirements

About the Role

The Associate Manager – Acquisition (Current Account) is responsible for acquiring new-to-bank (NTB) current account customers for a designated branch. This role involves direct customer interaction, understanding banking needs, and offering tailored solutions. The incumbent will also support the Sales Manager in catchment mapping, gathering customer feedback, and identifying potential business opportunities. The role is critical in driving client acquisition, deepening customer relationships, and maximizing lifetime value to achieve broader organizational goals.

Key Responsibilities

Primary Responsibilities

• Acquire NTB current account customers from the identified segment and catchment area.


• Ensure high-quality acquisitions in terms of product mix, customer segments, and account constitution.


• Proactively register and activate acquired customers on digital and direct banking channels.


• Meet and exceed monthly acquisition targets by analysing and addressing customers’ transaction banking needs.


• Assist the Sales Manager in catchment mapping and opportunity identification.


• Provide regular feedback to Sales Managers/Relationship Managers on customer needs and market trends.


• Adhere to the organization’s selling norms and Standard Operating Procedures (SOPs).


• Ensure strict compliance with internal policies and external regulatory guidelines.


• Maintain quality sourcing in line with the bank’s acquisition standards.

Secondary Responsibilities

• Maintain strong market awareness and a deep understanding of customer needs.


• Collaborate with other departments and functions within the branch to deliver comprehensive product and service offerings, ensuring a customer-centric approach.

What We Are Looking For

Education

• Graduate in any discipline (Full-time).

Experience

• 0–4 years of experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.

Skills And Attributes

• Customer-focused approach with a passion for service excellence.


• Ability to identify and convert business opportunities.


• Knowledge of current account products and transaction banking.


• High level of integrity and compliance orientation.


• Collaborative mindset and ability to work across teams.


• Self-motivated with a drive to achieve targets.


• Fluent in English with strong business communication skills